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Rula Reviews | Read Customer Reviews of rula.com

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Mental Health
Rula

RulaReviews of rula.com

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4.5

Excellent

4,972 reviews

Rula4.5

Reviews4,972 About Contact

About Rula

Our mission is to make mental healthcare work for everyone.

Rula (rula.com) has 4,972 customer reviews on Consumer Courier, with an average rating of 4.5 out of 5.

Also known as: rula.com
Website: rula.com
Category: Mental Health
Listed on Consumer Courier: 2026

About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
The score is the plain average of the published reviews on this page.
The company replied to 12% of reviews.
Most recent review: October 2026.

How we calculate scores

Rating breakdown

5 star82%
4 star5%
3 star2%
2 star2%
1 star9%

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Rula reviews

4,972 approved reviews, newest moderated first

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Steve C.
Posted Aug 21, 2026
I feel like I am in the right place.
I feel like I am in the right place.
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Amelia B.
Posted Aug 20, 2026
Used for over a year and then within a…
Used for over a year and then within a month my provider left, and they kept canceling my appointments, even though I am self-pay. Definitely going somewhere else for future care.
Response from Rula· Aug 24, 2026
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.
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Shelby
Posted Aug 20, 2026
The provider provided a safe place to…
The provider provided a safe place to communicate and connect
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Karen
Posted Aug 20, 2026
I felt like my provider understood my…
I felt like my provider understood my needs. It was very comforting.
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cassie
Posted Aug 19, 2026
It's going well we click personally I…
It's going well we click personally I even refer 2 people .
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Shelly M.
Posted Aug 19, 2026
Hesitation was a huge factor! it was a wonderful experience!
I was very hesitant to seek counseling/therapy and Rula gave me the options, covered by my insurance and my therapist is wonderful! I was told that I might need to go through 'several' and I do not need to. I'm very thankful for the whole process.
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Madeleine Anna M.
Posted Aug 19, 2026
Absolutely awful experience
Absolutely awful experience. Dormico laughed at me during the appointment the entire time and thought it was comical that I went to her for a diagnosis.
Response from Rula· Aug 19, 2026
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.
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customer
Posted Aug 19, 2026
Choices for therapists was good
Choices for therapists was good; easy logins and rapid responses.
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