RulaReviews of rula.com

Really enjoying Rula and being able to get therapy from home. With 2 toddlers it’s hard to get out of the house. So this helps so much

Great therapist

Everything is great you guys just need an app to make it easier.

I appreciate the biographical and background information provided when researching to connect.

I would give no stars if possible. I have been done for nearly a month with rula. I have paid what I’ve needed to pay. I could never find a way to close my account/delete it so I asked if I was mistake or if someone else would and they said they would gladly help me. I called my insurance to let them know I was no longer using this service and they notified me I was being not only $50 over charged but being charged for their end of payment as well. When I called rula the man on the phone was extremely understanding and helpful and notified me that I had indeed been over charged and there wasn’t a way for me to call billing that he and my insurance had tried to reach out on this issue. I had been told I had paid for all my sessions. Was charged again to be told “oh that was for your last one whoever told you that was mistaken”. I’m now being charged again. I’ve called, I’ve sent out emails, I’ve talked to numerous people and I’m still having this issue. This company is sketchy and I should’ve realized that upon the no option to close account.

Rula, communication is very good, always reminding me of my scheduled appointments.

I did not have a good experience. They could not find me an appt. Also a lot of misscommunication and un-sync between the company and the actual therapist.

I like my therapist, I find her knowledgeable and personable