Excellent
4,972 reviews
RulaOur mission is to make mental healthcare work for everyone.
Rula (rula.com) has 4,972 customer reviews on Consumer Courier, with an average rating of 4.5 out of 5.
4,972 approved reviews, newest moderated first
Nina K.
Posted
Found a great provider on the first try with availability the same week! Such an easy to use and intuitive platform. Really shows the company puts patients first. Truly a breath of fresh air.
AH
Posted
unauthorized charges. RRULA sent an email showing a 0 copay and deductible, and then proceeded to charge the card. You cannot get a hold of the biling department and 100% of the time you get the runaround with any billing issues.
Response from Rula· Jul 17, 2024
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.
K C.
Posted
Very easy to navigate, fast access to services
Kymmi C.
Posted
My therapist Ms . Lee was at the pharmacy during our last session also she mixed me up with another client. I was hurt , sad , mad and all other emotions. I already don’t have many people to talk to , but the one i thought i could depend on and pay still failed me .
Response from Rula· Jul 17, 2024
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.
Nick
Posted
Therapist told us that she could not help us. She was not going to make us another appointment. Nothing was really fixed with our counseling. Nothing really was with all of the problems.
Response from Rula· Jul 16, 2024
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.
Carisa C.
Posted
This is the first time I’ve found a therapist that is great and available. I love Rula!
Perry D.
Posted
Keith Mattson is a true professional in every way. He listens very intently and responds appropriately. There is a wonderful give and take.
Sooran P.
Posted
She’s been helpful managing my stress and anxiety
