Corina
Posted
So amazingly easy to navigate
So amazingly easy to navigate. The quickest way to use my insurance to receive support.

Excellent
4,972 reviews
Our mission is to make mental healthcare work for everyone.
Rula (rula.com) has 4,972 customer reviews on Consumer Courier, with an average rating of 4.5 out of 5.
4,972 approved reviews, newest moderated first
Corina
Posted
So amazingly easy to navigate. The quickest way to use my insurance to receive support.
CORTES
Posted
I had an extremely unsatisfactory experience with their billing department. Despite providing my health insurance details, I was charged over $1,000 because they failed to bill my insurance. Consequently, my account incurred an overdraft, even though I had instructed them to charge a different account. They assured me that updating the new card details would resolve the issue, but it did not. As a result, I now face an overdraft fee from my bank. Upon contacting my health insurance, I was initially informed that the charges were from last year, which was incorrect. After further investigation, my insurance confirmed that the fees were indeed from this year. I am now left to resolve this matter on my own.
Response from Rula· May 20, 2024
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. We’ll follow up with you directly.
ANNE T.
Posted
It’s just 99.9% always working and the practically immediate response to my various inquiries is much appreciated
JEREMY L.
Posted
Chase Summers is an excellent social worker! He is very caring and compassionate; and practices his knowledge with a gentle proactive approach.
PHILIPPE P.
Posted
Thank you for the excellent professional, compassionate, and authentic services provided by my personal therapist. Phil
DONNA B.
Posted
My therapist listened to me and made suggestions that really helped me.
ROB C.
Posted
Great great great great
JENN
Posted
I'm making progress, however slow it may seem. I can't do this without my therapist.