Sana BenefitsReviews of sanabenefits.com

I appreciate the time and support my onboarding rep provided, she made us feel that she truly got the best quote for our small business needs.

So for been a good experience. I am new to this insurance. But the information is easy to understand. The website is great for information. And so far no issues with my existing doctors and this plan

Trash can't use this insurance anywhere

No Benefits to Sana Benefits. I am currently going through my first pregnancy which is meant to be a beautiful and joyful experience, instead it has been a nightmare from the beginning thanks to Sana Benefits. When I first found out I was pregnant I went through their portal to find a "Sana Provider" near me. None of the doctors that were listed knew about Sana Benefits and I ended up having to pay out of pocket for the first 3-4 prenatal visits. I moved across the country and am now working with a Midwife who bills everything at then so I haven't had to deal with Sana until today, I received a notice that I am required to pay out of pocket for my anatomy scan that is over $1200. My provider billed Sana directly, which is what they told me to do, and Sana told them it was patient responsibility. THIS IS A REQUIRED PROCEDURE TO ENSURE THE HEALTH AND DEVELOPMENT OF MY BABY. I have called Sana multiple times but always get a different person so there is no direct agent that can help me with my specific needs. DO NOT USE SANA BENEFITS!

Morgan Mayo provided great guidance through the process.

My PCP of 10+ years is dropping Sana due to difficulty reaching and working with customer service and the lengthy payment process (stated up to 4 months). Sent to Sana and ask for assistance and 24 hours later have not heard from anyone.

issue not resolved I tried to use my benefits before they expired as I did not realize they expire on 11/30/23. I tried to make an eye exam appointment. When I called, they couldn't find me in the system. I called Sana to get it straight as we've been paying on the insurance all year but evidently, we didn't have benefits. Sana put a rush on it and it was supposed to be resolved prior to my appointment on 11/24/23. The appt was made for 11/24/23. The office is at least 45 minutes away from my home. When I arrived, they stated that they couldn't find me in the system, and I did not get to get my eyes checked. Paid all year for nothing. We should get our money back as it was never put in the system that we had active vision insurance. I'm very disappointed. Worst insurance experience ever!!!!!

The long center operations vs zenefits vs discrimination vs enrollment vs schools vs PPO employees plans vs dramatic and pettiness and gossiping talkshow signals not Paying enough sana benefits vs The long center operations Kelsey Kroll vs Amber wadey and the rest of them