ScalewayReviews of scaleway.com

Je suis obligé de mettre une étoile parce que je peux pas en mettre 0 mon site s'arrête régulièrement de fonctionner parce que j'étais sur online et on me dit c'est parce que c'est obsolète par contre pour encaisser la facture il était pas obsolète il n'y a qu'un seul numéro de téléphone on peut pas envoyer des mails et la personne que j'ai eu au téléphone n'était pas du tout du tout coopérative donc je veux parler à quelqu'un de compétent chez vous comment je fais Depuis le mois de juin 2025 mon site a pas fonctionné pendant au moins 6 mois à chaque fois que je m'en rends compte j'appelle ce numéro jusqu'à maintenant je tombais sur un monsieur adorable qui remettait mon site en ligne et la personne que j'ai eu aujourd'hui a refusé de le faire c'est scandaleux votre comportement et je vois que je suis pas la seule à être mécontente de votre système

Scaleway deserves a better rating, period. My experience has been the exact opposite of what the negative reviews claim. They offer great services and solutions within a brilliantly designed and flexible cloud platform. A modern and intuitive user interface and convenient monitoring via Grafana dashboards. I'm just on the basic support plan, but when I needed customer service support deploying a container, it was handled excellently and resolved the very same day. In short, I have nothing negative to say about Scaleway so far, and I believe the current low rating is unfair.

Two servers went down, and I have no idea why. Now I have to go through the logs (from a server that’s no longer available). I need a reliable hosting provider—not Scaleway

Oh, this is a scam company of the highest level. I rented a MacBook from here and after about an hour they locked my account. They said, "Verify." I did, and it's been four hours now. I've submitted a ticket, but they replied that we told our team that they would fix it, but it's been so long. They haven't fixed it. My payment was also deducted from my account, but they locked my account.

Lmao they sent a debt collection agency for an unpaid invoice, you're already scamming people for a simple mac mini charging $142 which is absolutely ridicolous

Do not put your card to these thieves, they violate many EU laws: - Displays false information to clients to obtain abusive profits. I closed the service/system and received a message that it was closed successfully, but the thieves did not do it in reality, they left it open to generate money. - They display clear information up front that they covertly contradict in their very difficult to verify contracts. I only bought 24 hours and they let the system run longer. SHOULD have been written "minimum 24 hours" if they were correct, not "24 hours" - They don't record all the requests to close the services in a premeditated way, so that the clients don't have evidence, they themselves admitted this. I will file a complaint with the DGCCRF (EU Regulatory Authority) and the EEC.

Scammy, horrible company to deal with. Complicated, impenatrable site navigation. Absolutely no customer empathy or loyalty. They deserve their low rating - waste of oxygen. Have refused to organise refunds and are now actively preventing me form reaching their support by not sending authorisation codes when requested. I am in the process of submitting a report to the DGCCRF (EU Regulatory Authority) about my treatment and experience with this company.

I had an extremely frustrating experience with Scaleaway. After just one day, I completely lost access to my server and haven’t been able to use it since. What makes it worse is the support — it’s been absolutely useless. I’ve been waiting for three days now without any meaningful help or solution. The service team barely responds to tickets, and when they do, it doesn’t lead anywhere. Right now, I’m paying for a server I simply cannot use, with no resolution in sight. Very disappointing service.