ScispaceReviews of scispace.com

Quick responses, kindness

Wonderful Customer Service Experience. I made an accidental purchase to annual instead of monthly. Email the customer help line and had the issue solved within less than 10 minutes. Super helpful and super grateful!

Great experience overall. The customer service was very helpful and provided detailed answers.

The platform serves a basic purpose, but the customer service leaves a lot to be desired. I would go as far as saying it is non-existent. In addition to having poor customer service, there is no security on usage of your bank cards. I seem to have been charged twice for this service, and it turns out that I had an account created with my email that I use regularly and a google email, that I don't recall creating and never used. So I have been charged twice for overa a year on this and the only explanation I get, is that we have users create multiple accounts using the same card all the time (access to fraud readily available). No exception or even transfer of the paid funds to the active account offered, just a sorry excuse that nothing is possible. As soon as I find an alternative to this service, I would rather cancel than use this company anylonger

A good research experience with scispace

I couldn't find the previous search results. Thanks to the assistant's quick help, I was able to learn how to use it. thanks a lot

the team are very helpful and supportive.

I really like it when you give me the discount for my subscription and your support team reply me fast.