SeatedReviews of seated.com

Helpful notification for code for advanced ticket sales from the performer.

I ran into issues transferring tickets. Not only did they respond on a Saturday with support for the transfer, but they were even available by text when they venue became extremely uncooperative regarding the transfer. They reached out Monday about the incident, and eventually issued a full refund. I can't recall customer service like this in ages. So pleasant and so available. Thanks again !!

I love Seated. Getting a text anytime a favorite artist is going to be in town is great!

Love getting notifications about concert presales so I don’t miss them! No spam either

Immediate notification of shows of the bands I love makes it so i can purchase great seats directly from the original seller. Thanks Seated!

Unnecessarily strict policies regarding refunds. My friends and I bought early access tickets before general tickets went on sale and within 24 hours found out about a family event and sent our cancellation request immediately. They did not reply until 12:00 the following day (long after their hours of operation) and stated they had “already processed the transaction” and therefore could not issue a refund. I understand if it were a week before the concert but this is MONTHS in advance (3 months to be clear), and they are not willing to transfer the tickets or refund. This is unreasonable in my opinion

Kept me informed about band I wanted to see and reminded when concert was happening

I signed up for presale tickets and the alert with password came 26 minutes AFTER the sale had started. The password provided didn't work once I did get in. 4 of us trying to buy tickets and the password was an issue for all of us!