Seated Reviews | Read Customer Reviews of seated.com

Seated Reviews | Read Customer Reviews of seated.com

Seated reviews

199 approved reviews, newest moderated first

evan
Posted Dec 13, 2024
everything in the 🌍 i wanted to know…
everything in the 🌍 i wanted to know and be informed. 🙏🧨🏆
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Mauricio López G.
Posted Dec 9, 2024
Great notifications
Great notifications! I received a reminder for Empire of the Sun next concert. Thank you.
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RM
Posted Dec 6, 2024
Seated's support line actually works quickly and effectively
Seated's support line actually works! Alexandra was instrumental in resetting my cell number after I got locked out of Seated's presale options due to a problem with my cell carrier, T-Mobile. As result, I was now able to successfully sign up for the presale of Dead and Company tickets. I honestly must applaud her for not only reading my email complaints fully, but actually acting on them. In my eyes, this speaks volumes for Seated as a company. Just to be heard, for such a basic yet critical problem, during this time of AI bots and auto replies was very, very appreciated! And to be heard and replied to in a timely fashion was also crucial. If they keep this up, they'll teach Ticketmaster a Master Class in how to treat customers properly. Thanks! RM
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Pascal M.
Posted Nov 19, 2024
Trustable
Trustable. Accurate. No spam.
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Kate
Posted Nov 12, 2024
Great notifications
I signed up to Seated for notification of gigs from artists I want to see but often am too late to get tickets. Notifications are great - not loads of spam either ;)
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Kai W.
Posted Nov 11, 2024
Delayed tickets but they arrived
Despite saying that tickets would arrive 48 hours prior to event they arrived less than 24 hours before and customer service was shocking but they arrived eventually
Response from Seated· Nov 20, 2024
Hi Kai. I'm very glad that you received your tickets. For some context, when artists sell their tickets through Seated, they're always 100% legitimate and guaranteed to arrive before the event. However, at times, we're still at the mercy of the event's promoter or venue to provide us with those tickets in a timely manner. 99% of the time, the venue will provide us with the tickets many weeks or months before the event, but in rare scenarios like this one, we don't receive the tickets until the day before the event. I'm very sorry that there was a delay in getting the tickets, but very glad that you ultimately received them!
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Michelle B.
Posted Oct 29, 2024
Love the notifications
Love the notifications! Especially on a band I’ve really wanted to see.
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Ames H.
Posted Oct 7, 2024
Great communication and saw an updated…
Great communication and saw an updated concert as soon as it was scheduled
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