SelfDecodeReviews of selfdecode.com

Response from SelfDecode· Apr 13, 2021

Hi Joyce! We are so sorry for any trouble you had with the website. I sent you an email on April 5th to try and help you resolve this issue but it doesn't appear you received it. I will resend the email so we can get this all sorted out for you.

Response from SelfDecode· Apr 8, 2021

Hi Laura, thank you for your feedback! We are so happy to hear that you are enjoying SelfDecode and we look forward to sharing all the new features we will be introducing this year with you.

Response from SelfDecode· Apr 8, 2021

Thank you for your feedback! We would be happy to remove your from our email list while you wait for your results. You can email us at [email protected] and we will take care of this for you, or you can also find an 'Unsubscribe' link at the end of any emails we send. We hope that once you receive your results and get to use the platform that you will find the information helpful! Please do not hesitate to reach out if you have any questions.

Response from SelfDecode· Apr 1, 2021

Hi! Thank you for providing your feedback. We are sorry to hear you did not find SelfDecode to be helpful! All of our reports are personalized to your genetic data and each customer will receive different analysis and recommendations. The recommendations we provide connect peer-reviewed research with your data to give you diet, lifestyle, and supplement suggestions that will be the most helpful for you as an individual. Please feel free to email us at [email protected] and we would be happy to go over the reports with you. Plus, we are releasing our brand new SelfDecode 2.0 reports soon. that provide an even more in-depth analysis of your DNA, and even more tailored recommendations.

Response from SelfDecode· Mar 24, 2021

Hi Harry, thank you for your review of SelfDecode! We're so glad to hear you are arming yourself with knowledge and being proactive! Let us know if you need any help along the way.

Response from SelfDecode· Mar 24, 2021

Hi there, we're sorry to hear you are not getting value out of our service. To best use all features, you will need to upload your DNA file as it looks like there is none on your account. This way, all the information on the site is personalized and tailored to your genetics! Something we know for certain Google cannot do :) Please reach out to [email protected] if you have any questions or concerns about our product, or for help on how to best interpret your data!

Response from SelfDecode· Mar 19, 2021

Thank you for your review of SelfDecode! Let us know if you have any questions once you receive your results, we're here to help!

Response from SelfDecode· Mar 10, 2021

Thank you Ethan for your honest review of SelfDecode. Keep an eye on our site, improvements are coming to make the information easier to find and understand!