Susan
Posted
I ordered two 3 pound bags of Chai tea…
I ordered two 3 pound bags of Chai tea mix. When it arrived one bag had a small hole in it. There was a mess in the box. I called Serious Sips and the agent was very helpful and they are sending out a replacement bag. This was my first order with this company but will not be my last.
Response from New.SeriousSips.com· Oct 20, 2018
Hi Susan, Thank you for your review. I am sorry to hear that your bag of chai sprung a leak, but am super glad our customer service reps were able to make it right for you! And even more glad that you'll be back to shop with us again -- that's wonderful news! Enjoy your David Rio Chai (it's so yummy)! - Kelly, Serious Sips


