Server Blink Reviews | Read Customer Reviews of serverblink.com

Server Blink Reviews | Read Customer Reviews of serverblink.com

Server Blink reviews

470 approved reviews, newest moderated first

why does this M.
Posted Dec 2, 2025
was not the unit thought I was getting…
was not the unit thought I was getting and was more money then new for a refurb
Response from Server Blink· Dec 2, 2025
We are sorry to hear that the unit you received was not what you expected. Could you please provide your order number and any additional details about your purchase? You can also send these details directly to [email protected], and we would love to assist you. Once we have this information, we'll work with you to resolve this issue as quickly as possible.
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Info Gamma D.
Posted Nov 28, 2025
Had a really good experience with customer service
Had a really good experience with thoughtfull customer service! I really appreciate Simon's support through all the process who solved all the questions immediately.
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Samuel R.
Posted Nov 22, 2025
Great Service
Chris was exceptionally helpful when ordering a specific hard drive for my application. I would use server blink again any time.
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Kate
Posted Nov 21, 2025
Very responsive when we needed…
Very responsive when we needed something quickly. The package was shipped within a couple of hours of placing the order and Ben personally answered all my questions and walked my order through the shipping process.
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Joe H.
Posted Nov 21, 2025
What a great company to work with
What a great company to work with. Chris specifically was fanastic. Responsive, knew what he was talking about and really made a customer for life. Thanks!!
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Denny Z.
Posted Nov 20, 2025
They listened to what I was asking and…
They listened to what I was asking and they knew exactly what I was looking for.
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Jeff
Posted Nov 19, 2025
5 Star customer service, 2 star QA
Starting with the not-so-good. I ordered four used HDDs from Serverblink at an attractive price. Three of the drives were DOA: one passed the SMART self-assessment, one failed self-assessment, and two were not even recognized by the BIOS -- a 75% failure rate! Clearly, there was a breakdown in QA or inventory handling somewhere. I reported my problem and was pleasantly surprised by the response. Simon was courteous and apologetic and pledged that he would take care of it. He did. After I provided photos, Simon took responsibility for problem and offered options. Unfortunately, the drives I ordered were no longer available in good condition. Simon offered a full refund or better drives at a slightly higher price. Ultimately, I elected to take the refund. Simon issued the refund quickly and turned an otherwise poor experience into a positive one. Things happen. What's important is how they are handled. I commend Serverblink and Simon for doing the right thing. They provided excellent customer support. Although this order did not work out, I'll definitely consider future purchases knowing that they take care of their customers.
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KW
Posted Nov 18, 2025
You called me and verified my order.
You called me and verified my order.
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