Sheds For Less Direct Reviews | Read Customer Reviews of shedsforlessdirect.com

Sheds For Less Direct Reviews | Read Customer Reviews of shedsforlessdirect.com

Sheds For Less Direct reviews

238 approved reviews, newest moderated first

Frank C.
Posted Oct 4, 2023
Fantastic Customer Service! John is the best
John with Sheds for Less was remarkably helpful! His customer service was unparalleled. We received a damaged door with our kit and he got me a new one the very next day. The kit overall was great, but the responsiveness and care truly sets them apart!
Response from Sheds For Less Direct· Oct 4, 2023
Thank you for your kind review, we really appreciate your business and support! If there's anything else our team can do to assist you please call, email or chat with us 7 days a week. Thanks again! - ShedsForLess Team
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Dan D.
Posted Aug 9, 2023
Easy install just follow instructions
Shed was easy to put together and directions were easy to follow. It took us about a week to complete. The hardest part was leveling and digging out a spot to put it. Once level we ordered gravel and made a plywood base with all pressure treated lumber using 2 by fours per shed instructions. Very happy with this project and it looks great and doesn’t leak.
Response from Sheds For Less Direct· Aug 10, 2023
Thank you for your kind review, we really appreciate your business and support! If there's anything else our team can do to assist you please let us know. Thanks again! - ShedsForLess Team
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JBigelow
Posted Jun 8, 2023
The Whole experience was EASY
The Whole experience was EASY. I am not a tech person, the website was easy to navigate to pick my shed. It was easy to place the order. Good price. In stock. Arrived in a timely manner. The delivery person was very nice and “dropped “ the shed where I wanted it. The shed went together very well. Read the instructions and follow. I am very pleased with my new shed and would recommend this shed
Response from Sheds For Less Direct· Jun 12, 2023
Thank you for your kind review, we really appreciate your business and support! If there's anything else our team can do to assist you please let us know. Thanks again! - ShedsForLess Team
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Carole
Posted Jun 1, 2023
Sheds For Less: the real deal
Sheds For Less had the product I wanted at the best price, considering delivery was free. They communicate every step of the way. Delivery was quick and the delivery person was so helpful in that he didn’t just drop it in my driveway like many others would have. AND…he carted away the pallet that I didn’t need to keep.
Response from Sheds For Less Direct· Jun 1, 2023
Thank you for your kind review, we really appreciate your business and support! If there's anything else our team can do to assist you please let us know. Thanks again! - ShedsForLess Team
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Connie C.
Posted May 10, 2023
I order a shed and I kept asking why…
I order a shed and I kept asking why the shipment tracking is delay. The customer service keep telling me it’s coming and to call the shipping truck. After 3 weeks of delayed shipment, I finally called my credit card to dispute the charge then they finally called me and tell me that the delivery carrrier was in an accident. Meanwhile they wasted all my time.
Response from Sheds For Less Direct· May 10, 2023
We apologize for the time this took us to resolve. The carrier Estes Express was not able to give us a straight answer on why the shipment was delayed until they figure it out. The truck carrying your shipment was in a severe traffic accident and all the contents of the trailer were destroyed. Once they were able to update us with this information we were able to offer you a reshipment of a new item or a full refund. You chose a full refund and that has been processed back to your credit card. We apologize for the inconvenience caused by this unfortunate event.
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Donna R.
Posted Dec 28, 2022
Pros and Cons
Pro: The chat is simple and easy to use. When you go to your account you can bring back the entire chat from start to finish even if multiple contacts. Con: SFL doesn't just put a hold on your CC account to verify funds, they charge the full amount immediately whereas most don't charge until shipped. I feel that should be better communicated. All in all decent experience and will use again and recommend to friends and family.
Response from Sheds For Less Direct· Dec 28, 2022
Thank you for your kind review, we really appreciate your business and support! If there's anything else our team can do to assist you please let us know. Thanks again! - ShedsForLess Team
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Sharon D.
Posted Nov 24, 2022
I would have given zero stars if…
I would have given zero stars if possible. I purchased a shed in early November and was dissatisfied with the quality of the shed. After the 25% restocking fee, the $300 decrease for the ‘free’ shipping, and what it would cost me to ship it back I’d actually be out of pocket more than if I gift it to someone. Buyer beware!
Response from Sheds For Less Direct· Nov 25, 2022
Hi Ms. Deland, We apologize for the cost to return your item. The item you ordered ships freight due to it's oversized weight which is very expensive. When you checked out on our website the return cost is explained in our terms of service you had to read and agree to. When ordering an item that ships oversized freight you should always make sure the item is exactly what you need to prevent a buyers remorse return costing you a lot of unnecessary shipping fees. Our free shipping is to get the item delivered to you but if you decide to return it for reasons outside of our control we require you to cover the shipping costs both ways to protect our business from losses. We apologize for any confusion and inconveniences on your order. The product you ordered is one of our best sellers and best rated which meets most consumers needs. You might be surprised in the quality once you assemble your product. Respectfully, -Travis (owner)
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sean D.
Posted Oct 26, 2022
This is for the shed itself
This is for the shed itself, great product. The build quality was great, and no issues with fitment. For a plastic shed I was very happy with the quality and price. Delivery was less than stellar and the communication between seller and shipper were the worst I've ever dealt with. At the end of the day they have it at the lowest price and it's a great shed.
Response from Sheds For Less Direct· Dec 28, 2022
Thank you for your kind review, we really appreciate your business and support! If there's anything else our team can do to assist you please let us know. Thanks again! - ShedsForLess Team
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