Shop OrthopedicsReviews of shop-orthopedics.com

27051 Towne Centre Dr #180, Foothill Ranch, California

Write a review Call Directions Website

4.4

Great

530 reviews

Shop Orthopedics4.4

Write a review

About Shop Orthopedics

Shop-Orthopedics is a leading provider of DME medical equipment with more than 30 years in the business. We pride ourselves on excellent customer service and rapid delivery times. We can even bill your insurance company! For any questions, please email [email protected] or give us a call at 855.618.5610 for assistance.

Shop Orthopedics (shop-orthopedics.com) has 530 customer reviews on Consumer Courier, with an average rating of 4.4 out of 5.

Also known as: shop-orthopedics.com
Website: shop-orthopedics.com
Category: Physical Aids
Location: Foothill Ranch, California
Listed on Consumer Courier: 2026

About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
The score is the plain average of the published reviews on this page.
The company replied to 7% of reviews.
Most recent review: May 2026.

How we calculate scores

Shop Orthopedics reviews

530 approved reviews, newest moderated first

dascalu konstantin G.
Posted Feb 16, 2018
5stars customer care,fast shipping.
5stars customer care,fast shipping.
Response from Shop Orthopedics· Feb 16, 2018
Thank you so much for your review. It is greatly appreciated. Shop Orthopedics Team!
Kenneth W.
Posted Feb 15, 2018
Above and beyond what most companies will do!!!
We ordered a knee attachment for the Breg Polar Care Kodiak. As it turned out, it was the wrong attachment. I called the company, I spoke with the nicest guy, I think Greg, and the problem was solved. I order many things online, and rarely do I ever come across a company that goes out of their way to help you!! Truly amazing! I would HIGHLY recommend ordering directly from them!! We will definitely use them again!! Absolutely can't say enough good things about this company!!
Response from Shop Orthopedics· Feb 16, 2018
Thank you for your review. We are glad to hear you were happy about our customer service. Have a lovely day! Shop Ortho Team
Karen Burtness P.
Posted Feb 14, 2018
Shippping Responsiveness
Since I won't use the product until after my surgery, all I can review is the ease with which I found the product online and the quickness with which I received it. I haven't opened it yet and am a little uncertain as to whether it needs to be inflated or not but trust there are directions -- not visible now, with the wrap still around the product -- inside.
Response from Shop Orthopedics· Feb 14, 2018
Thank you for your review Karen. Keep in mind we have a free exchange policy in the case you need to exchange for a different size. If your Abduction Pillow is flat don't worry, it inflates once you open it up. Let us know if you have any questions! Shop Ortho Team
Timothy H.
Posted Feb 11, 2018
Although I ordered and expected a brand …
Although I ordered and expected a brand new brace, the Ossur Unloader One Lite I received was obviously one that had been returned. Thankfully, It was in excellent condition and therefore I accepted it. Shipping was prompt.
Response from Shop Orthopedics· Feb 14, 2018
Thank you for your review. I'm sorry to hear that the Unloader One Lite you received looked like it was used. We can offer you a free exchange if you'd like. Otherwise, can you let me know how the brace looked like a return so that we can improve and make sure this doesn't happen again?
Geo
Posted Feb 10, 2018
Shipping method
Their prices are good, the shipping method was not to clear.
Response from Shop Orthopedics· Feb 14, 2018
Thank you for your review. We are glad the pricing was right and apologize for not being clear on the shipping method? Can you let us know the issue you were experiencing so that we can work on improving in all areas? Thanks
Jackeline H.
Posted Feb 9, 2018
Item was easy to purchase and was …
Item was easy to purchase and was received very fast
Response from Shop Orthopedics· Feb 14, 2018
Thank you for your review Jackeline. We really appreciate it!
Alexei S.
Posted Feb 6, 2018
Great service!
Great service!
Response from Shop Orthopedics· Feb 7, 2018
Thank you for your review Alexei. I hope the custom CTi brace will help your knee instabilities.
Jonathan C.
Posted Feb 2, 2018
Very good pricing and respectable …
Very good pricing and respectable delivery time. Shopping cart felt a bit clunky, but still quite usable. I'd shop here again.
Response from Shop Orthopedics· Feb 2, 2018
Thank you for your review. We are glad to hear that you are satisfied with our speedy delivery time. Have a lovely weekend! Shop Ortho Team.

Shop OrthopedicsReviews of shop-orthopedics.com

About Shop Orthopedics

About these reviews

More in Physical Aids, California

Shower Bay

Ogawa World USA

Mbxcooter

The Good Feet Store

Shop OrthopedicsReviews of shop-orthopedics.com

Shop Orthopedics reviews

5stars customer care,fast shipping.

Above and beyond what most companies will do!!!

Shippping Responsiveness

Although I ordered and expected a brand …

Shipping method

Item was easy to purchase and was …

Great service!

Very good pricing and respectable …

About Shop Orthopedics

About these reviews

More in Physical Aids, California

Shower Bay

Ogawa World USA

Mbxcooter

The Good Feet Store

Shop Orthopedics reviews

5stars customer care,fast shipping.

Above and beyond what most companies will do!!!

Shippping Responsiveness

Although I ordered and expected a brand …

Shipping method

Item was easy to purchase and was …

Great service!

Very good pricing and respectable …