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Shopforwarding (shopforwarding.com) has 35 customer reviews on Consumer Courier, with an average rating of 3.6 out of 5.
Also known as
shopforwarding.com
Website
shopforwarding.com
Category
Shipping & Logistics
Location
Dallas, Washington
Listed on Consumer Courier
2026
About these reviews
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
The score is the plain average of the published reviews on this page.
Thank you for your valuable feedback. We are fortunate to have thousands of satisfied customers like yourself. However, it’s often the case that satisfied customers don't leave reviews, while those with concerns are more likely to share their experiences publicly.
We appreciate your positive contribution.
IS
Ismail S.
Posted
NEVER ACTUALLY GOT REFUND WHEN OFFERED TO ME, FAKE RATES, SLOW SHIPPING, TERRIBLE COMMUNICATION, REQUIRED USD PAYMENT, POOR WEBSITE, AND MANY ADDITIONAL CHARGES
Review of Shipping Service
I don’t recommend this service unless you’re shipping heavy, non-electronic items (5 kg+). They pack your items with other customers to increase weight thus saving their costs and increase shipping times
They claimed shipping would cost around $5 on their website. However, when I purchased a $52 LG G2 phone on eBay, I ended up paying $48 for shipping and various "value-added costs." The package took over a month to arrive from 18008 NW Sylvania Ln, Portland, OR 97229 their address.
At least the service works, and you won't be liable for US sales tax at that address. Other than creating a new account to get your shipping address via email, the website has limited use, and the shipping rates are absurd.
Payments can only be made through PayPal or bank transfer. If you exceed your dollar limit, you’ll need to buy or earn more dollars, which is more expensive just to cover shipping costs.
I’m Maldivian, but I have a friend in India with an even worse experience. If you don’t keep up with their email newsletter (e.g., they send notices about not shipping lotions or shampoos of 250 ml or less), your ignorance could lead to items not being shipped or being charged triple.
In total, I paid around $100 for shipping, nearly the same cost as the phone.
I recommend trying shippingxps.com for the Maldives; their FedEx International Connect prices are far better than these guys or MyUS (even MyUS Redbox quoted $18 with no additional fees).
Edit (After a Few Months):
They claim I’m a competitor and not a real customer, but I’ve set my invoice as my profile picture and changed my username from "rootedismail" to my real name (Ismail Shakir). My invoice number is #9313.
Communication has been slow, taking about six days per message. When I called their number (857-294-9577) using my international T-Mobile SIM, I only heard a beeping sound for 10 minutes, despite multiple attempts.
Payment Breakdown (as of 4/17/24):
Phone Package: $48.76
Battery Sticker/Dangerous Goods Fee: $4.99
Base Charge: $4.99
Handling and Package Consolidation: $1.99
Local Customs Clearance and Handling: $3.75
Maldives Customs Stamp Charges: $1.49
PayPal Charge (1%): $2.11 (can be avoided with a direct bank transfer)
Import Tax (5% of cost): $7.45
Total Paid for Shipping: $48.76
Phone Cost: $52 (used LG G2)
I was lied to about customs to reduce costs but ended up paying an extra $22.
Further Edit:
Months later, they requested I delete my review if I received a refund. I complied and waited a week, but still no refund. Initially, they offered a 50% refund.
(latest update) After providing evidence (imgur link), they now claim that FedEx—not them—might take months to process a refund.
After I posted this review, they likely sent out a newsletter informing customers that the new iPhone will have a fixed shipping rate of $55, excluding a 5% import tax, a 1% stamp fee, and clearance charges.
Now they are lying and saying that I asked for a paypal refund when I just sent my BML acc number over 11 days ago and they never replied and now they are replying, it's ridiculous, here is evidence:
https://imgur. com/a/Tlduw4j
(remove the space between dot com to access link)
Response from Shopforwarding· Jul 16, 2024
As discussed, we would like to proceed with your refund. However, as you may be aware, we are unable to process refunds to Maldivian customers through PayPal.
We previously contacted you asking how you would like us to proceed with the refund, but we have not received a response yet. You have updated your feedback titled "LIED ABOUT REFUND." This a lie itself!
We have noticed your feedback, and it seems you intend to impact us negatively. While we respect your right to express your opinion, we hope we can work together to find a fair resolution.
If you need further assistance or would like to clarify the refund method, please feel free to contact us.
We have been serving customers for over nine years, and many of our regular customers from years ago are still with us. If there is any truth to this post, please note that Maldives Customs imposes a 5% tax on phones and a 1% stamp charge on phones. These are not our freight costs; they are taxes paid by customers for their country’s schools, hospitals, and other services.
HS
Hussain S.
Posted
Bad service, bad packaging very late and comes damaged
Bad service, bad communication, bad packaging came very late and damaged. Not recommended any more. Used to be good.
Update 1: Have agreed for the refund but have still not paid as of September 13 2024
Update 2: Received refund on October 1st
Response from Shopforwarding· Sep 15, 2024
From the outset, we have cooperated fully by promptly refunding the shipping costs. Large companies like FedEx take time to investigate and process refunds, and in line with our policy, we must wait for their resolution. When FedEx denied the claim, we informed you via email that we would still proceed with a refund.
However, due to PayPal restrictions, we are unable to issue refunds to accounts in your country. Despite this, we have taken all possible steps to resolve the matter by refunding the shipping charges and assuring you that the item cost will be refunded as well.
AI
Ahmed I.
Posted
My order was shipped late
My order was shipped late and i was never informed why until i send you guys a bunch of emails. Response to my emails also took days.
Response from Shopforwarding· Sep 15, 2024
We are proud to have thousands of satisfied customers, many of whom have been with us for over nine years. Unfortunately, it’s often the case that happy customers don’t leave feedback, while those whose expectations we couldn't fully meet tend to share their experiences.
Rest assured, we are committed to doing everything we can to improve and address your concerns. We sincerely appreciate your time and valuable input.
MA
Mohamed A.
Posted
shipping notice, notification to collect item
Not recieving shipping notification now, not receiving text msg or viber msg to collect the item, most of the day male' shop was closed.
Response from Shopforwarding· Sep 15, 2024
We are proud to have thousands of satisfied customers, many of whom have been with us for over nine years. Unfortunately, it’s often the case that happy customers don’t leave feedback, while those whose expectations we couldn't fully meet tend to share their experiences.
Rest assured, we are committed to doing everything we can to improve and address your concerns. We sincerely appreciate your time and valuable input.
AA
Aishath A.
Posted
Loved everything
Loved everything. Responsive.
Response from Shopforwarding· Sep 15, 2024
Thank you for your feedback and valuable time.
KS
khadeeja S.
Posted
They communicate well and can trust.
They communicate well and can trust.
Response from Shopforwarding· Sep 15, 2024
Thank you for taking the time to write feedback.
Rest assured, we are committed to doing everything we can to improve and address your concerns. We sincerely appreciate your time and valuable input.
AS
Ali S.
Posted
The package arrived very fast.
The package arrived very fast.
Response from Shopforwarding· Sep 15, 2024
Thank you for taking the time to write feedback.
Rest assured, we are committed to doing everything we can to improve and address your concerns. We sincerely appreciate your time and valuable input.