Great
40 reviews
KISPEROnline Jewelry Store
KISPER (shopkisper.com) has 40 customer reviews on Consumer Courier, with an average rating of 4.0 out of 5.
40 approved reviews, newest moderated first
Tyrone H.
Posted
I order a KISPER a necklace from Amazon within five days it started to turn black. My neck started to have soreness and little bumps. If I had order it from KISPER website most likely I had longer delays for my refund.
Ilovegiraffes
Posted
Beautiful chain with life time guarantee. Great communication and customer service.
Masa
Posted
I believe this company has gone out of business. After placing my order, I never received any updates, and the item was never shipped. When I tried to contact customer support, I found that their website was no longer accessible, and their support email address no longer existed. I was eventually able to get a refund through my credit card company, but the whole process was unnecessarily frustrating and time-consuming.
Response from KISPER· Jun 30, 2026
Hi Masa, thank you for taking the time to write this, and I'm sorry for everything you went through. I want to be clear: KISPER is very much still in business. Right around the time of your order, we had an unexpected technical outage that knocked both our website and our support email offline for about three days. That's why your order updates never reached you and your messages bounced back - not because we'd closed. I completely understand how that looked from your end, and I'm sorry you had to spend your own time chasing a refund through your card company. Everything is fully restored now, and we've put protections in place so a gap like this doesn't happen again. If you'd be open to giving us another chance, I'd genuinely like to make it right - please email me directly at [email protected] and I'll take care of you personally. - Judy, KISPER
Bethany
Posted
Easy to find what I was looking for and amazing quality at a price I could afford. Delivery was quick and accurate tracking. This company is where I will look first when next I need quality
Lilith C.
Posted
Arrived quickly and good quality
JoAnne A.
Posted
I have been trying to return a necklace and nobody is getting back to me with the return slip
Response from KISPER· Mar 30, 2026
We’re so sorry for the delay you experienced with your return. There was some initial confusion on our end regarding the order type, but once we clarified that it was a website order, we processed your return right away. I’m happy to confirm that your return is currently being processed. Please let me know if you need anything else in the meantime.
SH
Posted
Never received product.
Response from KISPER· Mar 17, 2026
Hi Harvey, We’re very sorry for the delay with your order. It’s currently out for delivery and should arrive today. Unfortunately there were weather-related shipping delays, and we truly apologize for the inconvenience. Thank you for your patience.
Debbie K.
Posted
Quick delivery. Necklace very pretty and good quality. It was a good purchase. Good knowing it has a lifetime guarantee.
