SimpleglasspipeReviews of simpleglasspipe.com

The products are okay, not terrible but not great either. The place that they scam you at is the shipping. DO NOT pay for shipping. They will literally ship it the same timing regardless of the shipping type and take your money. Never purchasing from them again.

Aftermy bad review they contacted me and refunded me for the defective pipe

They cancelled my order and claimed the transaction was declined. I contacted my bank, no declines. I contacted customer service, they now claimed chargeback history was the reason. I have all of my emails and transaction receipts and I can prove this has never happened once. They are either being lazy or there’s some other motivation for not fulfilling this order but the problem lies with them, not me. Find another site to save yourself a headache.

I put an order they charge me twice today I didn’t even give tracking order number or anything say I just purchased my order!!!now trying to call or txt about refunding my money but I got no respond in inbox or call go straight in voicmail

Even though I have had five or six orders successfully from simple glass pipe the last time I ordered My mail was stolen and I asked him for a refund because I didn't get it. They refunded it because it was insured but now they will not let me ever order from them again. I suppose they will not answer me but three orders in a row have been canceled since they had to pay back the money that was stolen from me. I didn't like it either. It upset me very much. So I guess it upset them so much. They can do business with me anymore. I didn't do it a criminal did it. I'm not the criminal and I have had successful orders at least five since I got $300 and something points. I spent over $360 at their store already but they cannot. Didn't let me order again because they had to pay back $27.99 on an order that I never received and they had insured. I guess they're holding it against me now. I cannot get an answer. They do not have a phone service. They will not text back. They will not answer emails. They just phone won't answer anything. This is not a good company because I thought it was before until I asked for a refund and now I can't do business with them ever again. Well how dare them accuse me or blame me for my mail being stolen by criminal. Not my fault. Call the police. Not my fault but you are holding into me responsible by not letting me order from you anymore. Answer my email

I only received part of what I paid for and now I'm being hassled about getting everything I ordered because they say they need a picture for proof. I cannot take a picture of a product that is not there. I have restrained from writing a bad review until now because I've never had an issue before. I'm not sure what changed but this is absurd. I ordered five glass pieces in a set of 5 and the box delivered only had 3 in it. They initially responded to my first email regarding this matter saying it should not have happened and they were going to send out the missing parts. Then they ghosted me for over a week and wouldn't respond to any emails or text messages I sent them and just said what I stated above when they finally did respond again. “They need a picture for proof”. I just want what was promised by them when I placed the order from their website. No more, no less! It's not rocket science! I'm a little upset at the moment and trying very hard to restrain myself from saying what I want to say. I'll leave it at that.

the easy loader glass oil burner would be great, except it is almost impossible to load because the hole at the bottom of the little funnel thingee(the hole where you load) is soo small you cant get a crumb through it!!! i tried to make the hole bigger but had no luck! Bummer!

I ordered on the 6th and it’s now the 13th. I paid extra for 1-3 days delivery and still nothing. I emailed them and no response. I am utterly disappointed. I will be disputing this this with my bank