SkycasketsReviews of skycaskets.com

It was a beautiful a casket and fast delivery, but the rush delivery charges ended up being almost as much as the casket. Casket price, $1600. Delivery charge, $1,300. Last year I bought another casket from another company, and I was only charged $300. for rush delivery. otherwise it would've been free delivery.

Order casket on line. They was out stock. Contact me said would give me different one same price. But ended up costing me more then I had to buy a casket. It did arrive on time. Only thing disliked about casket lid was not together tight. There was gap between the two lids. To late to complain. Had to lay my father to rest

I had no problem with the product or the service. It was delivered, next day, as promised. I didn't mind paying extra for next day shipping (over $300). However, the website does NOT figure in mileage charges. I received a phone call, the next day, stating I owed another charge of over $500 for mileage. I personally think more than $800 shipping and mileage is a bit excessive.

I disliked how after getting the size needed from the mortuary home. SKY caskets stated, "well does your mom need to turn sideways to fit through the door", when I told them she needed an oversized caskets, not standard. I told them I would just go with what the Mortuary thought was best. Sky Casket owner Mathew was very aggressive about my decision and was very disrespectful. At the beginning of the the purchase I asked if a refund would be an option if I found something less costly and suitable. They said yes but the next day after doing so apparently the conversation never happened. They told me my down payment was not refundable. After vlhaving a very heated conversation they said they had something suitable. When he casket arrived after agreeing with their proposition the casket was still standard size and small. Fortunately the mortuary was able to work with it. I honestly don't know if I would even want to purchase from them again.

The casket was sent to me over a holiday so the fact it was rushed to me was a plus, I was under the impression that they had custom artists painting them though. When we got it, it was a non sealer that I can buy in the mid 300$ range, with a wrap on it. After what I had in it, I had to sell it for around 8000, which would have bought them a copper casket. The wrap had bubbles in it. The family was ok with it, I just felt like I took advantage of them. Since they were ok with it I gave it three stars.

I received casket and it had several air bubbles.

I have debated whether to respond to this review option for several months. The casket met our expectations. What did not meet my expectations was the shipping charge that was tacked on to the cost of the casket. It was almost as much as the actual casket. I purchased the casket to help my children with the cost of their dad's funeral. While I spoke to a representative of your company about the casket and it's cost, the cost of shipping was never mentioned. Imagine my surprise when I opened up my credit card account to view the charges and found two charges from your company. I don't have a problem with their being a charge to ship the casket. My problem lies in the fact that adding a casket to a truck that was already, according to your representative, going to be heading this way, should not have cost over $1,000.00. My phone call to Sky Caskets got me the explanation that the shipping charge was so high because it was a rush order. Not true. Your representative stated that you had a truck loading up at that time and the casket could be placed on that truck if the paper work was completed and processed. If I had been told that shipping was going to almost double the cost of the casket I would have just purchased one through the local funeral home and forgone the risk of receiving a damaged casket that would have had to be returned. I never say never, but at this time I have no intention of doing business with your company again. Nor will I recommend your company to anyone else.

The casket was exactly as pictured (except for one dent which was easily hidden). The only thing that was a major drawback was that the actual price was a full 50% ($600) more then the website price because of shipping and tax. It is not free shipping. It did arrive promptly.