Slumber CloudReviews of slumbercloud.com

I purchased a pillow cover eight months back. It is already torn at the sides. I've never had a pillowcase tear. They have a 180 day guarantee. Because I only noticed the tear recently, they would not on a replacement. They wanted to give me a 10% off code to purchase a new one. I would not purchase one again due to the poor quality

They are the worst "cooling' sheets I've owned. Nothing cooling about them in fact I think I slept warmer than with other sheets like Brooklinen

Oh My, where do I start? With pictures? Because I do have them. I don't know who is making them but they must be on drugs or drunk. It is not hard to sew a straight seam. I have never ever seen such poor quality and the pillowcase seams are sewn so crooked they run across sideways on the pillows.

Ordered a set of sheets for our Tempur-Pedic mattress, which sleeps a little hot. Performance was only OK, and we were disappointed in the quality of the sheets themselves. Stitching is cheap-looking. The fitted sheet stretches after a couple of days, causing fit issues - it constantly comes off the mattress. SlumberCloud reached out to me to do an online survey, followed by a phone conversation. When I explained my dissatisfaction with the fitted sheet, their only solution was to offer me a USED mattress pad for my troubles. A used mattress pad. During a global pandemic. NO THANKS. Will not do business with this company again.

I am a very warm sleeper. Their advertising is spot on and you will get sucked in fast. Do not fall for this, I would compare their products to be equivalent to anything off the shelf from Walmart. Every piece is made in China, NASA technology? No. I purchase the comforter and cover, sheet set and mattress pad, they will all be going back.

I purchased a mattress pad 2 weeks ago it still has not arrived... and I live 10 miles away from their distribution center in Denver. After speaking to two different customer service reps I have only received a confirmation number. They are quick to blame UPS for their miscommunication. Careful if anything goes wrong dont expect this service do be anything above below par. I am waiting to see how their pad is to completely write them off, but it is not a good sign and certainly makes me question the quality of their product.

I have purchased 3 of the “Cumulus” comforters. It is light weight and can be used in summer and winter months. I love the weight of this particular comforter. If you do not want to perspire during sleeping I would purchase the Cumulus. The only thing I would suggest to the company...is to make the comforters a little larger for the beds. Otherwise both me/husband and guests have commented with a thumbs up!

I ordered mattress cooling pad August 15, 2020 and I was told it would come in 7-10 days....it is now September 1, and I have called twice with the same standard answer, that they are backed up....this time it was promised to be shipped by Sept 3, and should arrive by Sept 6 or 7th....it's not like this is a cheap mattress pad....$358.00...will give them one more chance....and will cancel Sept 8th if it does not show up....they do not let you know anything, or give out any information....you the customer has to call and get the updates....very VERY BAD BUSINESS in my world and I will never order anything from them again. William B.