Christie
Posted
Box delivered on time with great…
Box delivered on time with great quality. Our bunny lives Small Pet Select.

Excellent
1,126 reviews
Small Pet Select delivers the freshest hay, as well as food, bedding, snacks, and more for rabbits, guinea pigs, hamsters, and other small animals. We also carry hard-to-find items for dogs and cats!
Small Pet Select (smallpetselect.com) has 1,126 customer reviews on Consumer Courier, with an average rating of 4.8 out of 5.
1,126 approved reviews, newest moderated first
Christie
Posted
Box delivered on time with great quality. Our bunny lives Small Pet Select.
maryann
Posted
I have been ordering hay, pellets, and toys for my bunnies for years and SPS never fails me.
Jacklyn
Posted
I order every snack for my guineas from Small Pet Select and the love them so I figured I could trust the hay based on their promise of picky pet approved and all the good reviews I’ve read. I ordered 30 lbs of hay total 20lbs of Orchard hay and 10lbs of 2nd cut Timothy hay, their favorites. Package arrived on time and the hay looked great but didn’t smell fresh and my guineas won’t touch it. I’ve tried hiding treats in it, making it fun for them but the refuse to eat it. It’s been almost two weeks now and had to order Kaytee Timothy hay because I fear their teeth becoming overgrown. I reached out to customer service, sent an mail with photos and explaining my issue but haven’t heard anything back from anyone yet. They have a 14 day return policy so my worry is that no one will respond before that time is up. It’s dissapointing for sure since I’ve spent so much money with this company, and seriously do value them for my guineas. I was so excited to order bulk. I’ll post an update if the issue gets fixed.
Response from Small Pet Select· Jul 12, 2026
Thank you so much for taking the time to share your experience, Jacklyn! We completely understand how easy it is for emails to slip into the junk folder, and we're so glad our team was able to quickly connect with you and turn things around. We always want to make sure you and your guinea pigs are well taken care of. Your store credit has been processed so you can find the perfect cut of hay for your little ones. We truly appreciate your kindness and your support! 💗 SmallPetSelect
Levi
Posted
My bunny always loves the hay when I buy from here
Sebastian
Posted
Easy check out, fast shipping, my chinchilla (Bonky/pizza roll) loves this stuff. Tried everything under the sun. Doing the orchard hay. She usually gets timothy 2nd cut (HIGHLY RECOMMENDED/REQUIRED), but im allergic to it. Orchard hay is supposed to be easy on allergies, AND IT IS.She used to eat carnival but after a year she barely touched it. But this stuff is fresh. You can see it, smell it. It's lush green and is hay dust free.
Samantha
Posted
Me encantó el empaque, el tiempo de entrega oportuno, y el producto se ve fresco.
Amanda
Posted
Good customer service over the phone.
Kara D.
Posted
Im a new bunny mom and im finding out how fragile their little digestive systems are. How important nutrition is, how hay consumption is number one to help prevent gi-stasis, and to keep their teeth healthy. My Luna wasn't eating enough hay, although I was buying ox bow which is a known and recommend brand. Bunny influencers kept mentioning Small Pet Selects, so I decided to give it a try. I was blown away with how IMMEDIATE her response was to it! I think you guys sprinkle bunny crack on it lol jk But Luna absolutely loves it!! I decided to auto ship the big 10lb box every 4weeks but I think to keep it fresh I should switch it to 5, 2lb boxes every 4 weeks so I open a little box every week and the others stay sealed. Right now she thinks she is queen of the mountain and hops on top of it and munches and likes to climb under the lid as a tunnel. I sprinkle some in her litter and dig box and seal up the box when we are not home. Its only been a week so I hope she still eats it like this by the end of the month, if not not its because I should have went with the smaller box. Luna also loves the treats!! You carry the selective brand i get her at a good price and I decided to try the "sticks" instead of the o's i normally get. I gave it while grooming to keep her busy and she loved it! I had an issue with a coupon code and a sweet rep responded and resolved my issue so fast. I definitely recommend this brand and they have a new long term customer : ) My only complaint is that I live in a condo and the day it got delivered it was raining. Thank God it wasn't pouring so the box didnt get completely destroyed, but it was wet it some places and was luckily able to dry. We've been getting a lot of rain here lately and I have no porch or cover at my front door. Im a little concerned for future deliveries and hope the box can be placed in a bag on rainy days. Id hate to come home to a completely soggy mess.