Christina A.
Posted
Fresh, High-Quality Hay and a Thoughtful First Experience
This was my first order from Small Pet Select and what made my experience great was the quality of the product. I could smell the fresh Timothy hay before I even opened the box! It looked fresh and I really appreciated the long stalks of grass, the lack of dust and how little was wasted compared with other hay I’ve purchased. What also stood out to me was the packaging and the thoughtful notes included inside the box. One small suggestion: I think customers would really appreciate a handwritten note rather than a computer-generated one. It’s all about the details and sometimes the little things really are the big things. Overall, I was genuinely impressed with my first order and the entire experience!


