Excellent
1,126 reviews
Small Pet SelectSmall Pet Select delivers the freshest hay, as well as food, bedding, snacks, and more for rabbits, guinea pigs, hamsters, and other small animals. We also carry hard-to-find items for dogs and cats!
Small Pet Select (smallpetselect.com) has 1,126 customer reviews on Consumer Courier, with an average rating of 4.8 out of 5.
1,126 approved reviews, newest moderated first
Mike
Posted
The level of service i've gotten over the years has been great! That big box of bedding always gets to my house in a couple days. I like the scheduled delivery option, the buns also like the treats!!
Macgregor A.
Posted
Shipped fast, a personal thank you message written on the inside of the box, GREAT quality hay. Will be a lifelong customer!
ROCIO
Posted
Its been a week and havent received my order
Response from Small Pet Select· Jun 27, 2026
Hi Rocio, Thank you for reaching out and I'll be happy to clarify what happened with your order! On June 20, your initial order (#1564046) was successfully canceled at your request because it was an accidental subscription setup. However, you have a second order (#1564521) for your 3rd Cutting Timothy Hay, Alfalfa, and Pestavert Spray that was placed on Saturday the 20th. Our warehouses are closed on Saturday and orders are processed on the following business day. Your order is currently in transit with UPS. Please refer to your order confirmation email and use that tracking number to view your tracking updates. Here is our shipping policy for your reference: https://help.smallpetselect.com/en-US/shipping-policy-%E2%80%93-fast-and-furriest-shipping-390429 If you have any further questions or if there's anything else we can do to help, please don't hesitate to reach back out to our customer service team directly! Furry best, Small Pet Select
CRISTINA F.
Posted
Great product, and the ease with which i can adjust scheduled deliveries is so helpful and convenient!
Elizabeth
Posted
SPS always has good quality items. Anytime I've had an issue woth my order due to carrier damage, wrong item sent (has only happened once in 8 years), or concern for thistle contamination in hay, their customer service has always taken care of me. Top notch company and top notch people!
Dawn
Posted
Fast shipping. Received my hay the day after I ordered it.
customer
Posted
The groomers are amazing! They are patient and so good with my pets! I’ll always go back
JA
Posted
Great product and excellent customer service.
