Excellent
554 reviews
Smart RetractRetractable safety products for children, dogs or cats. Extremely durable retractable baby gate or retractable pet gate, use anywhere including the top or bottom of stairs, indoors, or outdoors. Safe and easy one hand operation, locks open or closed. ...
Smart Retract (smartretract.com) has 554 customer reviews on Consumer Courier, with an average rating of 4.8 out of 5.
554 approved reviews, newest moderated first
Danny
Posted
Absolutely the best gate to use around our house to keep our son safe and our dog from certain areas.
Response from Smart Retract· Jul 29, 2020
Hi Danny--hand down, for being one of the best customers! If you ever have any questions, please contact our customer service at [email protected]. Thanks, Deanna at Smart Retract.
Ronnie B.
Posted
Great product, would buy from again!
Response from Smart Retract· Jul 29, 2020
Hi Ronnie--and you are an excellent customer too! Let us know if you have any questions. Deanna at Smart Retract.
Nancy
Posted
Awesome gate. Best ever
Response from Smart Retract· Jul 29, 2020
Hi Nancy--thanks for being an awesome customer! Deanna at Smart Retract
Allison P.
Posted
We got this gate to replace a different type of gate that we had that we did not like. It's fairly simple to install and much more sturdy than other mounted gates I've used. It's easy to close and lock. When retracted it is compact. This design is much easier than a swinging gate, which can easily be misaligned.
Response from Smart Retract· Jul 29, 2020
Hi Allison--we are happy to hear you are loving your Retract-A-Gate and we love having you as a customer! Please contact us if you have any questions. Deanna at Smart Retract
Jeff F.
Posted
This is a very good and well made product, was easy to install and they have worked the bugs out of any type of mounting scenario with all the included spacers. Prime example of why American craftsmanship is worth the money.
Response from Smart Retract· Jul 29, 2020
Hi Jeff, thank you for being a good customer and we are very proud to say Retract-A-Gate is made in the USA. Thanks, and let us know if you have any questions. Deanna at Smart Retract.
S_Ellerby
Posted
No refund given: I followed the steps for returning the product for a refund because it was the wrong size, but I never received my refund.
Response from Smart Retract· Jul 20, 2020
Hi Sherri--We received your return on April 2, 2020 and processed a full refund the next day on April 3, 2020 . We also emailed a Refund Confirmation Notice to you on April 3, 2020. We take pride in helping our customers, so please contact our Customer Service at 877-588-2530 or info@Smart Retract.com for additional assistance. Thanks, Deanna at Smart Retract.
Nelson B.
Posted
Works beautifully to keep our 2 terrier dogs into a designated room. Gate stays tight when locked and the dogs cannot wiggle their way under the gate. Best feature is gate stows away nicely tight to the archway wall and out of the way when not in use .I recommend this product to all my friends. I also tried much cheaper gates that are on the market, which are "much cheaper gates". Retract-A-Gate brand is far superior in usage, design, and quality. Well worth the money spent.
Response from Smart Retract· Jul 29, 2020
Hi Nelson--thanks for the beautiful review too! We agree, the old adage of “you get what you pay for” is very true here as well. Please contact our customer service if you have any questions. Thanks, Deanna at Smart Retract.
E. A.
Posted
Came as described. Called customer service because, my shih tzu would still go through the bottom. They were very nice and gave me ideas and options. Although it was too late for me to return. The parts for retract a gate is very good and very sturdy.They are very nice, helpful and there products are very good.
Response from Smart Retract· Jul 29, 2020
Hi and thank you for your wonderful review! We take pride in our customer service and enjoy helping our customers. If you ever have any additional questions, please let us know. Thanks, Deanna at Smart Retract.
