Solid-MerchReviews of solid-merch.com

Great communication with Solid Merch with constant updates. Also very happy with the records I ordered.

The Solid-Merch team was amazing! They worked with me to print 7 valued archival CDs, walked me through the process of obtaining licensing when needed, communicated beautifully to make sure everything was on track and delivered on time!

Process was very complicted but the customer service team was exceptional even when they were not able to do certain things on their end. They were always courteous, excellent response time and truly made an effort to assist. Product was delivered on time, well packed and as created. Bravo!

How easy it was to user the service

The order was done quickly, but there was a slight issue and they were happy to fix it immediately at no extra charge! I’ve always been very happy with this company and expect the best from them!

Great communication and great quality of product!!

Easy process, quick turnaround, and quality finished product.

Working with Solid Merch on my album, Covered Bridge Canyon, was an outstanding experience from beginning to end. The quality of the CDs exceeded my expectations. The artwork was reproduced beautifully, the discs look and sound fantastic, and the finished product has a truly professional feel. It's obvious they take pride in the quality of their work. What impressed me even more was their customer service. Their team worked diligently with me throughout the entire process, answering questions, providing guidance, and making sure everything was exactly the way I wanted before production. They were patient, responsive, and genuinely invested in helping bring my project to life. Production moved quickly, shipping was fast, and everything arrived safely packaged and in perfect condition. If you're an independent musician or anyone looking to produce high-quality CDs with a company that truly cares about its customers, I can wholeheartedly recommend Solid Merch. They helped turn my vision for Covered Bridge Canyon into something I can proudly share with listeners, and I wouldn't hesitate to work with them again. Thank you to everyone at Solid Merch for your professionalism, craftsmanship, and outstanding support!