Demetry S.
Posted
⭐☆☆☆☆ (1/5)
⭐☆☆☆☆ (1/5) I had a very disappointing experience with this company. I placed my order in April and didn’t receive it until July 1st, which is an unacceptably long delivery time. To make matters worse, the products I received expire in only about two months. It’s unreasonable to expect customers to use up professional products in such a short time. If products have such a short remaining shelf life, they should be sold at a significant discount. Selling them at full price is unacceptable. I also contacted customer service by email to explain the situation, but I never received a reply. The lack of communication and customer support made the experience even more frustrating. Overall, I am extremely disappointed. I will never order from this company again and cannot recommend it to anyone.
Response from Stacy Lash LLC· Jul 7, 2026
Thank you for taking the time to share your feedback. We sincerely apologize for your experience and completely understand how frustrating this must have been. We're very sorry to hear about the delay with your order and the concerns regarding the product expiration dates. This is certainly not the level of service we strive to provide. We would truly appreciate the opportunity to look into your case and make things right. Please contact us at [email protected] with your order details, and our team will investigate the situation and work with you toward a suitable resolution as quickly as possible.