Stefano NaviReviews of stefanonavi.com

They listed a product on their website and then cancelled my order, saying it was out of stock. However, this product is still listed on the website as in stock. What gives?

They advertise complimentary "FedEx Air 2-day" delivery but it has been a week since I placed my order. So far, no update on when it is estimated to ship and/or arrive which is more concerning. I even received this review invite email before the shipment information. The invite to review also notes: "you may have received this review invitation before the arrival of your package or service. In this case, you are welcome to wait with writing your review until your package or service arrives." I suppose this is a common occurrence. I genuinely wish I had known this before ordering.

I have not received the product yet…

I placed an order over a week ago and have not yet received notice that it was shipped. Also, I received a 10% discount email on your "first purchase" AFTER I had already placed my "first" order. I attempted to contact them to follow up on the order and request he discount be applied. The phone number does not work, I emailed TWO different email addresses to which I received no response, and I attempted to use the "chat now" function which ironically states "we reply immediately" to which I received NO response. Cancelled my order.

Earring was not in correct setting. Came in a smaller carat total weight than what I ordered. I tried to call to set up a return and they fail to get back on multiple calls. Would stay away from this company unless you want your money wasted.

Never got my purchase, after contacting customer support and being told I’d receive overnight shipping I have yet to receive any tracking information. Will never purchase from them again.