Annice B.
Posted
Fast and efficient
Fast and efficient

Great
3,953 reviews
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on Consumer Courier, with an average rating of 4.1 out of 5.
3,953 approved reviews, newest moderated first
Annice B.
Posted
Fast and efficient
Maria E.
Posted
Very helpful and professional
Adrian M.
Posted
Customer service agent was very assertive and was able to help me out on fixing my technical issues thank you support team.
Homer B.
Posted
The rep that helped me, stayed with me from beginning to end. Very patient, knowledgeable & understanding.
Danny H.
Posted
Excellent service
Bethea M.
Posted
Overall excellent and superb customer service experience!!!! I love the expertise the agent had when handling my slight dilemma.
Vicky C.
Posted
Easy to follow onboarding process. The site timed out a couple of times and gave an "offline error." Just log out of your browser completely and give it a couple of minutes. I used IE and Chrome with the latter resulting in better navigation experience.
Richard
Posted
The first person I spoke with was polite but the connection was poor and the accent heavy. The person had some difficulty understanding me and did not understand the difference between my first and last name. I was transferred but it took too long. The next person had the expected communication skills and solved my problems. It took to long to solve a simple issue.