Gerald C.
Posted
I'm very impressed with the due…
I'm very impressed with the due diligence that was shown when addressing questions or concerns I had.

Great
3,953 reviews
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on Consumer Courier, with an average rating of 4.1 out of 5.
3,953 approved reviews, newest moderated first
Gerald C.
Posted
I'm very impressed with the due diligence that was shown when addressing questions or concerns I had.
JENELLE G.
Posted
Quick and efficient!
Lolita Y.
Posted
Great customer service representative.
Devang G.
Posted
I like the interaction and operations from sterling. I'm very happy to share this review.
Maurice H.
Posted
Very nice talking to the people for help!
Regis S.
Posted
It was quick and easy
antonio
Posted
Frustrating experience. They keep asking for documents that do not exist because they need me to prove that I was unemployed for a month between the date I graduated from university to the date I started working. They have absolutely no knowledge about how things work in different countries and what kind of documentation may or may not be available depending on the situation. I have explained the matter three times and they still don't get it. They told me they underdstood and would proceed further but then they go back asking for documents that do not exist in my country. I think I will escalate the matter to my employer. Another example I had to send them my ID three times besides uploading it to their software. The perfect definition of incompetence.
Response from Sterling, A First Advantage Company· Nov 1, 2023
Hello. We have escalated this issue internally and someone will be in touch for direct support.
Abusing civil L.
Posted
One of the worst process, don't respect civil liberties operate under hidden prejudices don't truly understand the age of change and push back but they are learning now.