Stührling OriginalReviews of stuhrling.com

I have had the watch for a year. Within the first 2 months, the metal strap came loose from the watch and it subsequently fell off my wrist onto the concrete floor, damaging the watch. More recently, the second hand came off and is now stuck inside as I adjusted the time. Its a shame as the watch looks very nice, however the craftmanship is terrible.

Bought a watch from them 4 years ago and ive worn it less than 20 times. Started to see a discolouration on the metal of the watch but ignored it. Went to get it out of the box the other day to wear to an event and saw that green corrosion nodules had grown on thw watch. Spoke to a representative, but they said this doesnt fall under the wear and tear policy. An absolute joke. Avoid buying these watches.

Awful experience.

I bought this watch ( STÜHRLING Original Depthmaster 883H Automatic Swiss Dive Watch with Water Resistance up to 660 Feet )27th June 2023, It has never worked .It has been back to the company in Brooklyn New York three times (cost me £90 postage ) They will not give me a refund . THE 3 TIMES THEY HAVE TOLD ME ITS BEEN REPAIRED ,IT IS STILL NOT WORKING. . THEY ARE RIPPING CUSTOMERS OFF .DO NOT BUY .ITS A SCAM.

Their support is absolutely missing. I ordered a watch to EU, which ended up held on borders because I need a real INVOICE, not some confirmation email for purchase. EU need to put extra tax on things coming from USA and because they are not providing the invoice and not replying, the watch have to return. What about a refund you would ask? I hope for one. I would never again risk with them. Absolutely not caring about their clients. Absolutely disrespectful!

I ordered two watches from them and they shipped two watches. One was the correct watch the other one was incorrect, wrong color dial and wrong color strap. I tried calling them, left multiple messages and multiple emails, with no response. This is a scam of a company, they have no customer support and they do not return phone calls. Do not do business with this company.

I bought several watches from Stuhrling Original. I bought them a few at a time. The first two watches were really nice. I liked them a lot, they worked well. I bought three more a three months later, they were also nice. I was supposed to get a watch box as a gift after buying three. I did not receive it and wrote to the company to request it. Took a long while, I eventually received it. All of the above was over a period of 8 months. Shortly thereafter, one of the watches I bought began to skip time. I contacted the company, got no response. I really liked the watch, so I was pretty persistent in calling and emailing them. They eventually sent me a notice offering insurance for the watches. I had the watch in questions for a couple of months. They in my opinion should have replaced it or offered to repair it. They did not. I didn't buy anymore watches from them. Of the watches I did buy, two have broken, the little marker for the nine o'clock placement fell off and is inside the casing loose, the other one started skipping time, so two of the 5 still work. I was disappointed at the performance of three of the five watches i purchased. I was disappointed at their customer service response to my complains about the watches skipping time.

Propriétaire d’une Stührling Symphony DT 411, celle-ci a vécue un mois seulement ! Je savais en achetant cette montre qu’il s’agissait de belles montres mais peu fiables. Je pensais pas à ce point là ! J’ai contacté le SAV, et là aussi c’est un sketch ! En tout cas je ne conseille en aucun cas cette marque !