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StylemixThemes (stylemixthemes.com) has 149 customer reviews on Consumer Courier, with an average rating of 4.1 out of 5.
Also known as
stylemixthemes.com
Website
stylemixthemes.com
Category
Internet & Software
Listed on Consumer Courier
2026
About these reviews
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
The score is the plain average of the published reviews on this page.
They have to allow one to disable the autosave option, because you'd create dozen lessons only to find out that parts of the lessons are not saved (especially quizzes).
Response from StylemixThemes· Sep 26, 2026
Thank you for sharing your feedback. We’re sorry to hear about the frustration you experienced with the autosave functionality, especially when working with quizzes and lessons.
We understand how frustrating it can be to spend time creating lessons and then discover that some content was not saved as expected. We appreciate you bringing this to our attention, as this type of feedback helps us identify areas where the user experience can be improved.
We’ll make sure your feedback regarding the ability to disable autosave and the saving of quiz content is shared with our development team for consideration.
Thank you again for taking the time to share your experience.
FA
Fabienne
Posted
The concept and foundation are good, but the support is unfortunately unsatisfactory
After extensive research, I chose Master Study LMS as a good solution for my online course system. At first, I was very satisfied with it; I liked the features and found the course builder easy to use. Since I needed additional features, I purchased the Lifetime Pro version. Everything was going well until an update completely crashed my website.
Support was of little help here and simply sent me links to the documentation, which I had already gone through.
There were also recurring major issues with translation via Loco Translate. After every update, something would break again, and I had to painstakingly fix it. (Experience with WordPress.com).
Here, too, support wasn’t much help.
But the final straw was when I suddenly couldn’t access the course builder anymore. In the end, the WordPress support team tried everything to solve the problem, but couldn’t do anything further because the issue was with the plugin. After receiving more unhelpful and very brief responses from support—each time after waiting several days—I was simply ignored in the end, and the ticket was closed. For me, that was the reason to find another solution. I can only advise anyone using WordPress.com who is hoping for a stable solution to steer clear of this plugin.
Response from StylemixThemes· Mar 19, 2026
Hello there!
Thank you very much for your detailed feedback — we truly appreciate you taking the time to share your experience with us. We’re really sorry to hear about everything you’ve gone through — this is absolutely not the experience we want for our users, especially after you’ve invested in the Pro version.
We completely understand how frustrating it is when things initially work well and then suddenly break after updates. This is not how your workflow should feel, and we truly regret that this situation led you to consider switching to another solution.
At the moment, our support response times are stable, and in most cases, our agents reply within the same day. Occasionally, there might be some delays during peak periods or due to time zone differences, but overall we’re focused on providing faster and more consistent assistance.
Regarding the course builder issue: based on your previous ticket, everything was working correctly on your staging site. This usually indicates that the plugin itself is functioning properly, and the issue is related to the live site environment — often things like caching, server configuration, or conflicts with other plugins can cause this behavior.
We truly want to help you resolve this completely, but to do that properly, we need to investigate directly on your website. Without access, we can only make assumptions, which doesn’t allow us to give you a reliable fix.
Please open a new ticket and provide WP Admin and FTP access to your live site. Once we have access, our team will prioritize your case, carefully review your setup, and work with you until the issue is fully resolved — not just partially addressed.
Regarding Loco Translate, issues like the ones you described are most commonly related to translation files being saved in the wrong directory. Please make sure they are stored in the correct system folder. If the issue happens again, let us know in your ticket — we’ll check it directly on your site and help you fix it properly.
We also recommend creating a full backup before updates so you always have a safe restore point if anything unexpected happens.
As for the closed ticket, it was automatically closed because we didn’t receive a follow-up response within a few days. This helps us keep the support queue manageable, but you can always open a new ticket at any time — and we’ll gladly continue working with you.
We would really appreciate the opportunity to make this right for you. If you’re open to it, please reach out again — with proper access, we’re confident we can identify the root cause and get your site back to stable operation.
Best regards,
SR
Sebastian R.
Posted
I wastIt doesn't work on a multi-language website and tech support is not responsive.ed a lot of time with this plugin…
I wasted a lot of time with this plugin trying to get it to work on a dual language site. Although they say it works with polylang it doesn’t. Problems keep occurring. I contacted their technical support but, although they say they reply within 48 hours, even after 6 days I haven’t received any answer. I’ve emailed support but again, no response.
Finally I asked for refund.
Although it looks cool this plugin didn’t work in my case and the support service seems non-existent.
Too bad.
Edit: That's right, some problems have been solved (eventually) but others continue to persist. For example, on the courses page sometimes the course appears, sometimes it doesn't. It is very frustrating that every time I have to contact technical support and it takes so long. I think you would have much more to win if you optimized the technical support.
Not to mention, even if you logged in and saw the first time that the pages were not set up properly, you still didn't check everything and I had to come back with another ticket. That's not very professional.
I understand that you are busy but in that case hire more and/or better people on the support side.
Maybe your plugin is not optimized too well with the plugins I have, I don't know. But I have no way of knowing all these things. I'm not a programmer.
As for the Woocommerce part there you are wrong, that page was translated, I think it was another problem with the settings.
Anyway, I think we are wasting (again) our time for something that, from my point of view at least, should have worked much more smoothly (both the plugin and the support).
Thanks for the discount, without it I wouldn't have bought the plugin.
After all this and so it seems quite expensive to me.
I wish you good luck in the future and hope things will improve.
Response from StylemixThemes· Jul 23, 2025
Hello there!
Thank you for your feedback. We are truly sorry to hear about the difficulties you've experienced with our plugin on your multi-language website and the frustration caused by support response times. We understand how valuable your time is.
Upon reviewing your case, we've found that many of the issues you encountered appear to be related to the configuration of Polylang itself, rather than our product's settings. As our support agent explained, the free version of Polylang does not offer automatic content duplication across languages. For a multi-language site using the free Polylang, content needs to be manually copied and pasted into the translated versions of pages. Our agent demonstrated this solution on the Courses page (for Gutenberg)/Cursuri, as shown in this video: https://www.awesomescreenshot.com/video/42335782?key=f90b52a8959825afa44be20dfc7443cc.
We also want to highlight that the option for automatic content duplication is exclusively available in Polylang Pro: https://polylang.pro/documentation/support/guides/duplicating-content-across-post-translations/.
Regarding the 404 error in the Course Builder after translation, this was caused by missing translations of essential LMS pages, specifically the "User Account" page not being translated into Romanian. Our agent translated this missing page for you, and as a result, the Course Builder is now functioning correctly in both languages, as demonstrated here: https://youtu.be/ugchLGvdkOU.
Similarly, you experienced issues with WooCommerce pages not being translated. For translating WooCommerce pages, our agent recommended using an additional plugin: https://polylang.pro/pricing/polylang-for-woocommerce/.
Please note that neither Polylang nor WooCommerce are our products.
Could you please confirm if these solutions helped resolve the issues on your end?
We also want to acknowledge that you were provided with a 30% discount on our product, even though the promotion you referred to had ended. This was done because we value every customer and strive to provide all possible assistance.
Regarding the waiting times, we sincerely apologize for the delays in our responses. We are currently experiencing a peak season with a high volume of support requests. However, we have mobilized all our resources to significantly reduce waiting times.
Thank you for your understanding.
Best regards,
