Kim
Posted
I had to cancel my care coach…
I had to cancel my care coach appointment and am having difficulty with rescheduling. On the site you give me the date and time is not showing up. It’s just blank. -I am not losing weight, even after 4 weeks.
Response from Sunlight· Feb 19, 2026
Thank you for taking the time to share your experience. Your feedback is truly appreciated. We are sorry to hear about the difficulty rescheduling your care coach appointment and that the date and time are not appearing on the site. That can certainly be frustrating when you are trying to stay on track. Your experience and feedback are important as we continue to improve. Please feel free to contact customer support at [email protected] so this can be reviewed and addressed promptly.