Excellent
818 reviews
SUPCASESUPCASE, based in Atlanta, GA, engineers rugged cases exceeding MIL-STD-810G 516.6 standards, drop-tested up to 50 ft, offering built-in features, a 1-year warranty, and ultimate device protection.Today, we are proud to be a leader in the mobile accessory industry, offering top-tier protection for your devices.
SUPCASE (supcase.com) has 818 customer reviews on Consumer Courier, with an average rating of 4.8 out of 5.
818 approved reviews, newest moderated first
Scott M.
Posted
Customer service was prompt and helpful with my warranty. Thank you
Response from SUPCASE· Aug 11, 2026
Thank you for your positive feedback. We’re happy that our team could assist you promptly with your warranty request. Delivering helpful and timely support is what we always strive for.
Junior C.
Posted
Great response and great to work with quit delivery
Response from SUPCASE· Aug 11, 2026
Thank you so much for your kind feedback. We’re glad our team could deliver a smooth experience and speedy service for you. It means a lot to us that you are satisfied with our support.
Joe L.
Posted
Rep went above and beyond. Claim was hassel free.
Response from SUPCASE· Aug 11, 2026
Thank you for your wonderful feedback. We are delighted to hear that our representative went the extra mile for you and that your warranty claim was handled smoothly and without hassle. We always aim to keep our process simple and stress‑free for every customer.
YW
Posted
Customer service was very helpful and replacement product received fairly rpo ptly
Response from SUPCASE· Aug 10, 2026
Thank you for sharing your experience. We are glad our team could assist you effectively and that you received your replacement in a reasonable timeframe. We always strive to deliver smooth support and keep improving our service for all customers.
Mc
Posted
Nice and good communication, very responsive
Response from SUPCASE· Aug 10, 2026
Thank you for your lovely feedback. We’re happy to hear our communication was clear and our team responded to you promptly. We will continue to stay attentive and provide helpful support for every customer.
Morton H.
Posted
I had a problem with a defect in a case and Supcase made it right. They sent a prompt replacement. You can’t beat this kind of service. They stand behind their products.
Response from SUPCASE· Aug 10, 2026
Thank you so much for your kind feedback. We truly appreciate you recognising our commitment to standing behind our products. It means a great deal to us that we were able to resolve your issue smoothly with a timely replacement. We will keep working hard to deliver reliable products and consistent support for every customer.
NoL
Posted
Vanessa, was my Customer Support Team representative and she great. Resolved my return the first time.
Response from SUPCASE· Aug 10, 2026
Thank you for your wonderful comments about Vanessa. We are glad she was able to get your return resolved smoothly on the first try. It is always our goal to deliver efficient, hassle‑free support for every customer, and we are happy that this experience worked out well for you.
MEAN C.
Posted
Customer service was excellent. Their cases does an excellent job in protecting my very expensive but fragile devices.
Response from SUPCASE· Aug 10, 2026
Thank you for your positive feedback. We’re pleased to hear our customer service lived up to your expectations. It brings us great satisfaction to know that our cases offer solid protection for your valuable devices. We will keep focusing on product quality to deliver reliable protection for all your gadgets.
