SUPPLY.comReviews of supply.com

We recently received a damaged product from supply.com. The shipping box was in near perfect condition but, the product box was badly damaged. Which means they packaged a broken/damaged product. When this was brought to the attention of supply.com, they did not to offer to replace or refund this nearly 500 dollar purchase. They have a very sneaky return policy. It's now painful obvious to me they are looking for money. They're not interested or care about the products they sell or in their customers. Don't try to save yourself a few bucks. Shop elsewhere.

Supply.com accepted an order for a part it does not have and waited more than a month to notify the customer of this fact, the date of promised delivery. I ordered a Grohe Flow Control through Amazon on May 22, 2018 with delivery by June 20, 2018. On June 19th at 5:30 pm, I received an e-mail from Supply.com stating: “We're writing to inform you that your order from SUPPLYdotcom has been canceled because the item you purchased is out of stock”. Please note, that because of the lateness of the email, it is considered the next business day, June 20th.