Alyssa M.
Posted
Argelia was very helpful!
Argelia was quick to respond, thorough in helping me, and resolved my issue in a satisfactory manner. Thank you for your great customer service!

Average
628 reviews
MAKE GOOD FOOD. INVITE PEOPLE. DO IT DAILY.Making and sharing food sets a place for talking, listening, and being -- together. What comes from the kitchen is a daily act of generosity, and one worth celebrating.OUR PRODUCTSDiscover your next cooking inspiration—we carry the best assortment of quality kitchen goods you’ll find anywhere.OUR COOKING CLASSESWhat started at our Berkeley store in 1996 quickly grew into America’s largest hands-on cooking class program.OUR STORESStop by our stores to satisfy all of your kitchen and dining needs in one place. No stores nearby? Great news—you're already on the right website!OUR ROOTSFrom the day that Shirley Collins opened our first store in Pike Place Market in 1972, we’ve been committed to a simple idea: Make good food. Invite people. Do it daily.
Sur La Table (surlatable.com) has 628 customer reviews on Consumer Courier, with an average rating of 3.8 out of 5.
628 approved reviews, newest moderated first
Alyssa M.
Posted
Argelia was quick to respond, thorough in helping me, and resolved my issue in a satisfactory manner. Thank you for your great customer service!
Barbara P.
Posted
I have recently purchased the Pearl Dinnerware from Sur La Table. In addition, this week I completed my set with the pasta dishes and the meat platter and pasta bowl. When my dishes arrived yesterday 2 of the pasta bowls were damaged. I called the customer service number today and talked with a very nice young man named Jason. He helped me in getting replacements in the process of being sent to me. I don’t even have to go back to the store to exchange anything!!! Sur La Table has great customer service and their representatives are very nice to talk with. Keep up the good work! In this day and age, kindness is not found everywhere!!!!
Marissa M.
Posted
Had a few questions about my order and Sebastian was extremely helpful!! Wonderful customer service and great products :)
Response from Sur La Table· Oct 24, 2022
Hi Marissa, Thanks for sharing your feedback. We appreciate your support!
Sumitra
Posted
Christopher at Sur La Table customer service was so helpful and gracious during my call trying to navigate a cooking class confirmation. His follow through with requested adjustments was great, too. Thank you!
Response from Sur La Table· Oct 25, 2022
Hello! Thank you for sharing your experience with us. Enjoy your class!
Jo R.
Posted
Daemon made my return very easy. He was very kind and knowledgeable. I cancelled my order before it shipped, but it was send anyway from Zwilling resulting in me paying for the return shipping.
Ann
Posted
I was excited when the delivery truck pulled up and left my much-anticipated box of Bistro dishware—but then was quickly disheartened when I heard a loose rattling. Some broken dinner plates. But Daemon kindly came to the rescue to initiate replacements. Much appreciated. Good customer service.
Response from Sur La Table· Oct 23, 2022
Ann, Thank you for sharing your experience with us !! I hope you enjoy your new Bistro dish set !
sahar
Posted
Sebastian at Sur La Table | Customer Service was so helpful and respectful and did a great assisting on my over the phone purchase. thank you so much .
Response from Sur La Table· Oct 22, 2022
Hello! Thank you for sharing these comments! We appreciate your support.
Ray B.
Posted
Chris was very helpful answering all my questions and helping to place my order!
Response from Sur La Table· Oct 22, 2022
Ray, thank you for shopping with Sur La Table! We appreciate hearing from our customers.