TalkiatryReviews of talkiatry.com

If you are over 25, don't bother. They may not have the worst website(s) yes, there are two, don't bother wasting your time. People are OK. Software it so much

I have had unauthorized payments withdrawn from my account. They charge without invoices. They do not let you kno upfront but tell you that it is covered by your insurance. It is a SCAM!!!

They first told me my insurance was accepted then 2 days later I recieved a bill for over $300 and when i questioned them that said my insurance was out of network . If I knew upfront I would never of scheduled the appointment.

I had an absolutely wonderful experience! From start to finish, everything was excellent. The staff was friendly, professional, and welcoming, and they made me feel valued and appreciated. The service was outstanding, and I truly enjoyed my experience. I would definitely recommend.

I went to Talkiatry for a first-time psychiatric intake and ended up with a $683 bill ($499.56 after insurance) for a roughly one-hour telehealth appointment. They billed TWO services: an E/M visit plus 59 minutes of psychotherapy. I did not receive a separate psychotherapy session. The appointment was overwhelmingly an intake/evaluation, and approximately 10–15 minutes were spent dealing with technical issues (which their own records acknowledge). They nevertheless continue to insist that 59 minutes of psychotherapy occurred during the appointment, while simultaneously claiming the extensive psychiatric history, assessment, medication discussion, lab orders, and treatment planning all fit into only 12 minutes of E/M time. That does not remotely match my experience of the appointment. I actually had to ask when I would get a chance to ask my own questions because the intake questions and technical problems took up so much of the appointment. I’m now having Cigna independently review the claim. The problem isn’t just that Talkiatry is expensive. It’s that I don’t believe the services were accurately represented to my insurance, and their responses have done nothing to resolve that concern. If you’re considering Talkiatry, I would strongly recommend understanding exactly how they bill before booking.

Tried to sign in for initial appointment, was surprised that I wasn't informed that there was an initial questionnaire and need to put in reason for visit, med list, even vital signs-- really, you think I'm sitting with a blood pressure cuff and ability to check my pulse? (I have a cuff-- would have had to go get it- but this was a televisit. Got connected with the psychiatrist, he could not hear me and I could barely hear him. He ended the call. I stupidly thought perhaps he was trying to reconnect, so I did the same and then tried via phone and via MAC. The message I was getting was to wait, provider would connect soon. But I found the Talkiatry phone number- called and found out the psychiatrist had cancelled the appointment. So, not planning to reschedule. Will find another option. I know that tech problems happen, but it would have been nice to have a call from the psychiatrist or office that the appointment was being cancelled or more effort to get the appointment to work.

Terrible. Absolutely garbage healthcare provider. Cancelled appointment after cancelled appointment. Absolutely clueless customer service people who set you up with the wrong provider, the wrong region, the wrong hours. Absolutely terrible therapist who seemed on drugs, could not remember a thing about the patient, and then dropped me for no reason with no transition. Absolute garbage. Do not use.

Easy to schedule. Easy to log in to appointment. I felt heard.