Poor
57 reviews
TechMonkTechMonk is a boutique tech retailer with incredible service, offering new and pre-owned computers, electronics, phones and tech gear. As a Premier Apple Partner, find all the Apple Products you know and love with trusted tech support from a company who cares.
TechMonk (techmonklabs.com) has 57 customer reviews on Consumer Courier, with an average rating of 2.3 out of 5.
57 approved reviews, newest moderated first
Rolando C.
Posted
Horrible communication they never answer emails they never send you receipt of returns or process returns. I am still waiting over 2 weeks I send my return and nothing yet. Over 5-7 emails no response.
LINDA R.
Posted
ordered apple watch series 9 and have never received it. it was order on september 21 and nothing has come. even got a email from the supposely ceo of the company saying that a refund would be received soon. that his company never intended to treat me this way. DO NOT BUY ANYTHING FROM THIS COMPANY i LOST 500 DOLLARS. HOPEFULLY MY BANK WILL RETURN IT SOON.
Jabir D.
Posted
Great website. Shipping is fast and product was as good as advertised.
Nanci C.
Posted
The two people that helped me or Chandler and Malaki. I could not have asked for a better experience. I needed three things done. Everything was done correctly and quickly, and they were more than happy to answer the questions that I had. They will definitely be my go to place rather than Jacksonville.
Glenn M.
Posted
Customers beware. Horrible. When they damage/disable the volume up function on your iPhone, during a $350 screen replacement/repair, they'll say it was an existing problem (wasn't) and only after explaining and asking to fix the new issue, that they created, the unprofessionals there will offer to split a $500 repair with you. No thanks. TechMonk, If you're willing to 'split' the cost of a repair, you're admitting fault. There isn't anything professional about damaging client's property and wanting the client to pay for your technician's mistake. First time customer. Last time customer.
Tiffany
Posted
Communication is very poor, and shipping is slow, HOWEVER I did receive exactly what I purchased in good working order. But
GB
Posted
Brandon of Mount Pleasant, SC. He was so helpful in all ways. I purchased a refurbished MacBookPro laptop that ended up having many issues and he diagnosed all issues and worked to change out the one I purchased for one that did not have issues. He even helped me add my professional email to my new one on a separate day. Really helpful, professional and best of all, patient! I would recommend him to all of my friends as he was recommended to me. Thanks, Brandon.
Mrs R.
Posted
Ordered an Apple Watch. Charged, never shipped. Can’t get in touch with anyone via phone, email, etc. Will be filing a claim with credit card company. Order # TM1901
