TelephoneKenya.comReviews of telephonekenya.com

Response from TelephoneKenya.com· Mar 31, 2017

Hello, We're trying to keep the rates as fair and competitive as possible, while at same time maintaining a high quality of service. Whenever we get the chance, we decrease our rates and offer discounts and promotions. Please subscribe to our newsletter and follow our Facebook page to find out when such offers are available. Your TelephoneKenya team

Response from TelephoneKenya.com· Mar 27, 2017

Hello, Thank you for your feedback. We have great news for you! Because you've placed many orders on our website in the past, you now have 1,204 Thank You points in your account, that can be converted into $12.04 worth of Voice Credit for free international calls. All you need to do is go to the "My Information" page in your account and click the "Convert" button in the "Thank You points" section. Our purpose is to offer the best rates for our customers, but our rates are influenced by our costs. Whenever our costs decrease, we instantly decrease our rates. In addition to this, we have no hidden fees and we also host discounts and special offers. Please follow our Facebook page to find out when such offers are available. Your TelephoneKenya team

Response from TelephoneKenya.com· Mar 24, 2017

Hello, The fee for sending €10 is not higher than €1.66 and it can never reach €2.99. Also, the service works 24/7, including at weekends. If you've ever encountered any delays in receiving your credit, this was either because the operator was exceptionally busy or because of a temporary issue. We apologize for the inconvenience! Your TelephoneKenya team