Excellent
588 reviews
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Termly (termly.io) has 588 customer reviews on Consumer Courier, with an average rating of 4.6 out of 5.
588 approved reviews, newest moderated first
David D.
Posted
Quick help and earnest desire to serve me the customer, putting my satisfaction over their profit.
Response from Termly· Sep 7, 2026
Hi David, Thank you so much for sharing this! It really means a lot to hear that you felt genuinely cared for and that our team focused on helping you rather than simply making a sale. We’re always happy when we can make things a little easier for our customers. Best Regards, Shravan, The Termly Team
prince T.
Posted
I love how you connect to your customers
Response from Termly· Aug 31, 2026
Hi Prince, Thank you for the kind words! We’re so glad to hear that you appreciate the way we connect with our customers. Building a helpful, personal experience is something we truly value. Best Regards, Shravan, The Termly Team.
Jbox
Posted
Mark was amazing. He walked me through several updates, stayed on the line while I made decisions, and eased me through the tech anxiety of forms. He gave me all the solutions I needed. It was nice to talk with real human over chat too!
Response from Termly· Aug 23, 2026
Hi there! Thank you so much for the wonderful feedback! We’re delighted to hear that Mark was able to guide you through the updates, answer your questions, and make the process feel much less stressful. We’ll be sure to share your kind words with him. We’re especially glad you enjoyed having a real person to chat with. We’re always happy to help! Best Regards, Shravan, The Termly Team.
Maxamed X.
Posted
Battarey charger
Response from Termly· Aug 21, 2026
Hi Maxamed, Thank you for the 5-star review! We really appreciate you taking the time to share your feedback. We're glad you had a great experience with us, and we hope we can continue to support you whenever you need us! Best Regards, Shravan, The Termly Team
Alexander W.
Posted
Termly is great. Our terms of service is fabulous and very customizable. Support is great and I've had great feedback from investors/partners/advisors do due diligence on how good our terms of service is.
Response from Termly· Aug 21, 2026
Hi Alexander, Thank you so much for the wonderful feedback! We’re delighted to hear that Termly’s Terms of Service has been such a valuable resource for your business and that it has made a great impression during your due diligence with investors, partners, and advisors. It’s also fantastic to hear that our support team has been there when you needed us. We truly appreciate your trust and recommendation! Please get in touch with our support if you need any help. Best Regards, Shravan, The Termly Team.
Saturnalya J.
Posted
Cancelled my plan with termly after not using the service. Have cancelled over and over, written to support, filed chargebacks and yet they come back and charge every single month, without end. Total scammers, be careful not to give them any credit card.
Response from Termly· Aug 13, 2026
Hi there, Thank you for your review. We are sorry to hear about your experience and would really like to look into what happened. Can you please send us an email to [email protected] with the subject line: Trustpilot. Thank you and looking forward to fix what went wrong. Kind regards, Shravan, The Termly Team.
Clem F.
Posted
As other people have mentioned - poor support, and took payment after I requested cancelled - and then went silent, ignoring ALL attempts to contact them.
Response from Termly· Aug 14, 2026
Hi Clem, Thank you for your review. We’re sorry to hear about your experience. We understand how frustrating it is to request a cancellation, see a payment taken afterward, and then feel like your attempts to reach us have gone unanswered. This is certainly not the level of service we aim to provide. We’d appreciate the opportunity to look into what happened and make things right. Please reach out to our support team with your account details and reference this review so we can investigate the cancellation and payment issue directly. You can email us at [email protected]. Thank you for bringing this to our attention. Kind Regards, Shravan, The Termly Team.
N. M.
Posted
I had a specific technical issue related to the cookie banner and a placeholder for an embedded map view before cookie consent was given. Termly’s support was extremely helpful, patient, and solution-oriented. Rogelyn in particular took a close look at my issue and explained clearly why the problem occurred. With the clear explanation and the concrete support — including a suitable code snippet to implement — I was able to solve the issue properly. I really appreciated this. I am very impressed with the support, the friendly communication, and the patience. This was truly excellent support.
Response from Termly· Aug 14, 2026
Hi there, Thank you so much for taking the time to share such thoughtful feedback! We’re delighted to hear that Rogelyn was able to help resolve your cookie banner and embedded map issue and provide a clear explanation and practical solution. We’ll be sure to pass your kind words on to Rogelyn. We’re very proud of the patience, care, and technical expertise our support team brings to every conversation. It’s fantastic to know you had such a positive experience with Termly. Thank you for choosing us! Kind regards, Shravan, The Termly Team.
