Tester WorkReviews of testers.testerwork.com

I have been working as a tester with Tester Work (Global App Testing) and recently experienced a severe issue with payout transparency and support handling (Ticket #103931). 1. Misleading Invitation Payouts: Test cycles are advertised with high total payouts (e.g., ~$235 USD). However, these global test suites contain non-executable test cases reserved for other regions. A tester in a specific country can never physically earn the full advertised amount, making the invite payout figure misleading. 2. Financial Penalties for Platform Technical Limits: Because the platform lacks automatic regional filtering, testers are instructed to set non-applicable foreign test cases to "Skipped" to complete their assigned run. Support explicitly admitted in writing that their system cannot dynamically filter test cases by country. Despite following all guidelines and completing 100% of the executable regional scope, the platform automatically deducted ~$50 USD from my final payout simply because those items were marked as "Skipped". 3. Unresponsive Management Escalation: After front-line support declared their decision "final," I escalated the matter directly to Global App Testing management. After weeks of silence and no resolution regarding these unfair deductions, I am sharing this experience publicly. Conclusion: Testers should not bear the financial cost of a platform's technical inability to filter regional test cases. I am open to updating this review once management reviews Ticket #103931 and settles the outstanding balance.

The platform has always been promising test project but I got nothing for the past 2 years. Recently they implemented tester certification such that if tester did not pass the quizzes, they won’t have access to the certificate, they said passing will open tester profile to more test project m opportunity, I completed all the courses and my certificates was sent to my mail, up to this very moment I did not received a single task to work on.

Pésima plataforma. El proceso de registro es terrible. Te arroja un mensaje de error con cada avance que haces. No sé si esa es su idea de plataforma, pero considero que está muy mal hecha su web, al menos en mi experiencia. Qué poco profesional que una web de pruebas no haya sido probada.

I was selected for the OAI Test and received the Slack group invitation, which indicated that I was part of the project. However, I never received the main test invitation, task documentation, or spreadsheet required to participate. I checked all of my email folders, including Inbox, Spam, Promotions, and Important, but could not find the invitation. When I contacted support, I was informed that the system showed the invitation as rejected. Unfortunately, I never knowingly rejected any invitation and was actively waiting to participate in the study. What disappointed me most was the communication. It took considerable time to receive clear responses, and by the time the issue was investigated, I was informed that my spot had already been given to another tester. As a result, I lost the opportunity to participate despite my interest and efforts to join the project. I spent time preparing for the study, monitoring communications, and following up with support, so the outcome was frustrating. I would have appreciated a more thorough investigation of the issue and better communication throughout the process. While I understand that technical or administrative errors can occur, I hope future participants receive clearer communication and faster support when invitation-related issues arise.

The sense of "community" here is little to none. Their platform makes it hard for testers to reach out to leadership during active testing. We can't interact with fellow testers outside of the project. I don't understand why they keep mentioning "community" in emails when there has been no change in the 2 years I've had my profile on this platform. Not only is there little support, they are not forgiving of tester mistakes. When a submitted report is sent back to you for edit, score goes down and pay goes down regardless of effort and time. I forgot to upload a file; I can upload it. Why demerit? I've only experienced that on this platform; elsewhere they are more understanding of testers. Also, there aren't that many opportunities on this platform.

This site is run by rude test managers who can't even understand English properly. The audacity of mentioning me on their new test case when they didn't even pay me for one that's been approved. Bugs payout is too low and if you find one, they will do everything to make it hard to pay you. Don't waste your time here.

Didn't accept the bug that I've found despite showing proof. Kept making excuses that it shouldn't be a bug and should work correctly which is very stupid because that's the reason why the app is tested -- to see if it works across devices. They also didn't pay one of my approved cases and just removed me from the test after I couldn't respond to the edit requests on time which was sent to me very late as they run on a different timezone. Don't bother reporting a bug. They will do everything to not pay you. Verylow rate, anyway. Not worth your effort.

No communication at all from their side whenever you ask questions, no agreed payment. Unclear requirements, completely non reliable human beings. I wonder if there is any public authority who could take a look at their activity. Any lawyer here that could address this ?