customer
Posted
left a big bruise on my arm
left a big bruise on my arm
Response from Testing.com· Dec 15, 2021
Good Morning, Thank you for taking the time to share your feedback with us. I am writing in response to your review about the service you received at Quest. I am disappointed to hear about your experience with your blood draw. We strive for 100% satisfaction with each and every customer and I apologize that we fell short of this goal during your visit. If you would be able to provide me with the address of the location and any information you remember about the representative I would like to put in a formal complaint so we can have the staff retrained as to how to minimize the chance of bruises during the blood draw. Again, I do want to apologize for the inconveniences you have experienced with our service and partner Quest. I look forward to hearing from you.