Daniel
Posted
Very helpful
Very helpful
Response from Text Request· Jan 23, 2023
Thank you for leaving us a review

Excellent
455 reviews
Text Request is the leading business texting software for small businesses who want a texting-first, human-first SMS platform. Upgrade your business phone number to send and receive texts without losing voice capabilities, plus gain access to mass messaging (bulk messaging), payment links, appointment reminders, Google review management, SMS marketing, and more. Our 5-star customer service, user-friendly interface, SMS API, and a simple 10DLC registration process includes white-glove support no matter your plan. We know the struggle with unanswered cold calls, unread emails, personal phone switching, and valuable time lost. That’s why we’ve gone all in on building a cost-effective text conversation platform that scales to the needs of your business.
Text Request (textrequest.com) has 455 customer reviews on Consumer Courier, with an average rating of 4.6 out of 5.
455 approved reviews, newest moderated first
Daniel
Posted
Very helpful
Response from Text Request· Jan 23, 2023
Thank you for leaving us a review
Shelley
Posted
Quick response late at night even though they were closed AND it was a holiday. Got just the help I needed.
Response from Text Request· Jan 23, 2023
Shelley, We are so happy to have you been able to assist you during those holiday hours. Please feel free to reach out to us anytime.
Gabriel
Posted
We find that when we reach out for major interruptionw to the sending of messages we get delayed responses and not a lot of details on the issue. Your product seems more like a self serve and figure it out product.
Response from Text Request· Jan 23, 2023
Gabriel, Sorry that you are not satisfied with our support. I have let our support lead know about your review, please reach out to us anytime.
Cynthia
Posted
New by, so far so good!
Response from Text Request· Jan 10, 2023
Thank you for the review. If you run into any issues, please reach out to us. We love helping new people with the system.
Steve
Posted
Ease of pulling my old contacts off ZipWhip to this platform. Very easy with their tool.
Response from Text Request· Jan 4, 2023
Steve, thank you so much for leaving us a review. Please reach out if you have any questions!
Tammy
Posted
Myles is very responsive to our requests and inquiries. Great customer service.
Response from Text Request· Jan 3, 2023
Tammy, Thank you for leaving us a review. I'll let Myles know you think he's doing a great job!
Mary
Posted
The best thing about this program is being able to import all of your contacts. I used the ZipWhip migration tool as well as imported from .csv files. They have a support person dedicated to your account as well as a tech support team that you can text. Overall this program is very user friendly. Even the older people in the office that are old school can use this!
Response from Text Request· Dec 22, 2022
Mary, so glad you were able to easily move over your data. Please let us know if you ever run into any issues.
David B.
Posted
Got the answer I needed quick and easy. All good!
Response from Text Request· Dec 19, 2022
Thank you for taking the time to leave us a review.