TRACEY L S.
Posted
Best customer service and knew…
Best customer service and knew knowledge or job
Response from The Build Card· Jul 24, 2023
Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!

Excellent
584 reviews
COVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7. A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Build Card Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
The Build Card (thebuildcard.com) has 584 customer reviews on Consumer Courier, with an average rating of 4.8 out of 5.
584 approved reviews, newest moderated first
TRACEY L S.
Posted
Best customer service and knew knowledge or job
Response from The Build Card· Jul 24, 2023
Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!
AMANDA M J.
Posted
I love my build card! I have had it for a while. Customer service is always so helpful and friendly.
Response from The Build Card· Jul 19, 2023
Thank you so much for the support! We are happy to hear that you are getting value out of your Build card.
STEPHANIE A W.
Posted
My representative was amazing his name was Leo and he was patient, understanding, professional and knowledgable. He really went above and beyond to help me resolve my situation and in the end I was satisified. He made a hard situation a little easier
Response from The Build Card· Jul 14, 2023
What a great compliment for Leo! We will recognize him for his efforts in taking care of you. Thanks!
ELIZABETH S.
Posted
The customer service associate was very understanding. She helped me move my due date so I wouldn't continue to have a late payment. I wasn't aware I could do that.
Response from The Build Card· May 16, 2023
Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!
MELISSA E P.
Posted
My experience with my representative was great! Very professional also kind as well as handling my issue in a timely manner!
Response from The Build Card· May 4, 2023
Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!
JAMES C Y.
Posted
THe attitude of listen clients requirement n help out with a positive responses
Response from The Build Card· Apr 26, 2023
Thank you for the kind words! We are always here when you need us.
Renee J.
Posted
This is the worst card I've ever dealt with, you're penalized for never missing a payment, but paid early smdh!! After 3 years of never missing.. The supervisor refused to come to the phone the workers are not qualified at all!! A bunch of cowards the worst card I've ever experienced, honestly!!!! Renee J
Response from The Build Card· Apr 3, 2023
We are so sorry to hear about the frustration you experienced. As a company, we put great importance on the quality of our products and services. We would like to get in touch with you to resolve your concerns, but were unable to locate an account. Would you mind providing us with your contact information at [email protected], so we can better research your concerns.
MARIA DEL HIPOLITO S.
Posted
Muy bien fueron contestadas todas mis preguntas.