RV Fridge GuysReviews of thenorcoldguy.com

Poor customer service, still waiting for callback on missing parts in the order

Part came in a timely manner at a reasonable price and install was straight forward and has fixed my issue.

The heating element on my rv fridge was frying out causing flickering in my lights, and my fridge wasnt cooling as much as it used to, even though i put in a new cooling unit and heating element a few years ago. I live in my rv and its on all the time, put in the new heating element and everything works lol ty

Norcold fridge shelf fit perfect. Was missing one but not anymore! Seamless transation. Thanks.

Surprisingly fast shipping, part fit perfectly

We ordered a control board for our RV refrigerator. It took a month to receive it. We had travel plans so ended up having the fridge repaired by our local rv dealer. I called and spoke to Brian, who said he would send an email so we could return the part, with a restocking fee, which I agreed to. It's been over a month, no email and I have tried contacting them multiple times. Can't even leave a voicemail the last 2 times. Very poor customer service and would not recommend. Update 8/26 - called this morning and actually got thru to voicemail. Advised waited a month for a response or email and received email within 2 hours, with an apology. Hoping the refund goes better.

Got the parts i needed in just few days.

Ordered a replacement shelf for my RV fridge. Got an email saying it was delivered. It was not. Emailed customer support and they said to ignore that email, it was from a third party. A day later, they canceled my order outright and refunded me. No explanation. Now I’ve wasted two weeks and need to find another place that has the replacement shelf.