Dominick
Posted
Ordered a door shelf for my travel…
Ordered a door shelf for my travel trailer fridge that I broke. It was a perfect fit

Average
757 reviews
We pride ourselves on our extensive knowledge of the Norcold, Dometic, Furrion, and InVision products we sell, the affordable rate we're able to sell them for, and the superior customer service we're committed to provide. RVFridgeGuys.com is an independent Norcold, Dometic, InVision, and Furrion parts retailer dealing in genuine and new parts only. Our service to you, our customer, does not end until the parts you have purchased are successfully installed and you're back on the road with a working refrigerator.
RV Fridge Guys (thenorcoldguy.com) has 757 customer reviews on Consumer Courier, with an average rating of 3.5 out of 5.
757 approved reviews, newest moderated first
Dominick
Posted
Ordered a door shelf for my travel trailer fridge that I broke. It was a perfect fit
Lynrw
Posted
I ordered a new refrigerator to replace the dead one in my camper on a Saturday, they called me the following Monday, and the fridge was delivered on Tuesday to my campsite! The price was right, the shipping was free and the delivery driver was very courteous. We had a mobile repair service do the install and I couldn’t be happier to start the new year “glamping”!
Upset C.
Posted
Customer service not good. 3 months since I ordered my product, I still don’t have my item. No updates. Owner calls you to take down your bad reviews promising to help you, but doesn’t. Then blames another company. HOW ABOUT DONT SELL STUFF YOU DONT HAVE. Please refund my money. I’ve gave you plenty of chances to make it right. BUYERS BEWARE. I feel like this company is a scam and good luck getting someone to answer there phone after they claim to be soooo busy.
Response from RV Fridge Guys· Dec 30, 2025
Chad, really sorry about the long delay here on this. Your order has been in the queue for 2 months, since you had placed it on October 28th. We have just cancelled the special order and will be issuing you a refund. Unfortunately, with special orders, the lead time is an estimate provided by Norcold and speeding that process up is completely out of our hands. I know it's frustrating, we're frustrated too.
Chris Fox F.
Posted
The part is faulty. I called talked to one of your people. They told me I would have to go through Norcold to get it replaced. Norcold won’t replace it unless I get one of there dealers to look at it. That will cost me more than a new part.
Sam
Posted
Waited 3 months for a Norcold optic board for a refrigerator. The part was defective and I was told I would have to jump through the hoops with Norcold warranty rather than RV Fridge Guys issuing a return request and a refund for a new part that was defective right out of the box.
Keith D.
Posted
Even though it was on backorder I still got it in a timely order.
customer
Posted
Fit perfect and looks great. Very nice product for a good price.
Brian M.
Posted
quick delivery