Paul W.
Posted
I had a product stock query
I had a product stock query, and they were prompt replying,even though it wasn't the reply I would ha e liked. They were friendly and gave me some advice as well.
Excellent
241 reviews
theory11 is the largest producer of premium, collectible playing cards. Over the past 15 years, theory11 has produced 100+ unique playing card designs, with official collaborations with Star Wars, Harry Potter, Star Trek, Marvel, Batman, Yellowstone, Lord of the Rings, Basquiat, Keith Haring, James Bond, Neil Patrick Harris, Jimmy Fallon, Saturday Night Live, Outkast, and The Beatles.
theory11 (theory11.com) has 241 customer reviews on Consumer Courier, with an average rating of 4.5 out of 5.
Showing 205 reviews with 5 stars · Clear filters
Paul W.
Posted
I had a product stock query, and they were prompt replying,even though it wasn't the reply I would ha e liked. They were friendly and gave me some advice as well.
Tyler C. T.
Posted
The best customer service experience I have encountered in a long time. Great job, team Theory11!
Bev H.
Posted
The interaction with the team at theory11 was personal AND professional. In this world of automated responses and AI generated communication the responses were timely and concise, which felt respectful.
Ivan V.
Posted
I accidentally placed an order and when I reached out to the support, my order was cancelled and got a refund almost immediately No questions asked. Great support!!!
Jared J.
Posted
This was my first time shopping with Theory11 and it was fantastic! I had a question about my order and reached out. Customer service responded quickly and was incredibly helpful. It is rare to get that level of service, especially on a first order. They also have a great selection of magic tricks and products. I am really impressed and definitely plan to shop with them again. Highly recommend.
DW
Posted
They make wonderful decks of cards! We have at least four… Theory 11 decks are our favorite decks of cards… We’ve even given them his gifts! If you play cards – these are the only ones to use!
Mike S.
Posted
Clear communications, professional, concise and thorough.
Candace T.
Posted
Theory11 has great products, a great website, great customer service, and a great community.