theory11Reviews of theory11.com

Great selection of playing cards. Reasonably priced. Great customer service from Mandy. I would recommend to any playing card enthusiast. The collection is growing and I’m looking for more to purchase.

I reached out inquiring about an order I placed. I initially received an email with my order info, but it did not indicate shipping info or date I might receive my decks. I reached out by replying to the email I received, and received a quick response. It was very polite and provided all the information I needed. Great service!

Mandy was able to resolve my issue which was partially caused by the shipper. I am ecstatic about her ability to fix my problem and make me a very happy customer.

I am deeply impressed with this company’s customer service and with the quality of their products. They shipped my order faster than I had thought possible. Three days later, when I contacted them because the post office had reported it as delivered—but it was nowhere to be found—I was amazed by their rapid response, kindness, and willingness to help. (Our postman had left the package at the wrong address.) Once I received the item, I was elated that it actually exceeded my high expectations. I will definitely be ordering from Theory11 again.

I had a small issue with my order and the support I received was excellent. They sorted everything out and were super quick about it. It’s always nice when great products come with great support. Theory11 is doing a great job!

I wanted to contact them to pass some suggestions and they took them very well and also very fast. Great experience.

Honesty!!! My order was taking longer than normal, to even get a email!! So I emailed them. Mandy Laterveer was honest with me!! Our conversation is will keep private, but there were no lies, no deception, just pure honesty, and I respect the hell out of that!!!! Cheers

Excellent customer service experience.