TherapyNotes, LLCReviews of therapynotes.com

My entire experience so far has been stellar. Any time I have an issue, the Therapy Notes Team is quick to respond. I recently had an issue with Medicare Claims. Holly with Therapy Notes Enrollment Team looked over all the paperwork, provided me with information to contact the payer and is also having a second team member double check the paperwork (since we can't figure out why Medicare is denying my claims). She was also quick to make a plan to follow up with me at the beginning of the week, and sent me a follow up email with everything we discussed. Stellar customer service!

Wonderful customer service, always above and beyond.

I didn't have to wait on hold for hours, and while I was on hold, they kept updating me with my place in line so I knew I hadn't been forgotten. The support tech understood what I needed right away and was able to help me quickly and efficiently. I was able to apply the information to other client accounts as well. It was a great experience and I will use this support again!

I have been using TN now for over 3 years. I have yet to have a negative experience.

I am new to Therapy Notes and was nervous about starting up. I ran into a small issue and I received the best customer service and help. The response was quick and efficient.

Therapy Notes employees are very knowledgeable and quick to help resolve any issues that our practice may have. This is why our practice uses TN ;)

The support staff is prompt and helpful. Thank you very much!

I have used TherapyNotes since 2012. It has been an excellent support to my practice. They have continuously improved the quality of the service and interface. I highly recommend it.