Excellent
3,113 reviews
TherapyNotes, LLCTherapyNotes accommodates the workflow of a behavioral health specialist by providing a fully integrated system to manage your scheduling, notes, and billing. Features electronic claims, appointment reminders, credit card processing, and a patient portal. Safety and security are built in to give you peace of mind, so you can focus on what's most important: your clients.
TherapyNotes, LLC (therapynotes.com) has 3,113 customer reviews on Consumer Courier, with an average rating of 4.9 out of 5.
3,113 approved reviews, newest moderated first
Marie C.
Posted
So far loving TherapyNotes! You can tailor your software for your practice. Its fast efficient and saves me a lots of time when documenting.
Response from TherapyNotes, LLC· Jun 30, 2020
Marie - Thank you for your review! We are happy to hear that you are finding TherapyNotes to be user friendly and streamlined! Thank you!
Sam B.
Posted
Ariel Welsh showed exceptional service and great customer service as well.
Response from TherapyNotes, LLC· Jun 30, 2020
Sam - Thank you so much for your review! We are happy to hear that you feel supported by our Success Team!
JAREE E. W.
Posted
I have been using Therapy notes since 2015 when I opened my private practice. Their product is easy to use and helps me keep track of my clients, billing and any payments made. There have been a "few" issues over the years, however, the support team has been timely in acknowledging,addressing and resolving this issues. They have been patient and kind even when I would be upset and frustrated. I would highly recommend them to anyone who was in need of the services they provide. JaRee Ward MA, LPCC
Response from TherapyNotes, LLC· Jun 30, 2020
JaRee - Thank you for your review! We are so happy to hear that you are still loving TherapyNotes!
Summer Wilson L.
Posted
Needed help with billing system. Took less than 5 minutes start to finish! Complete resolution of the problem!! What a relief!!
Response from TherapyNotes, LLC· Jun 26, 2020
Summer - Thank you so much for your review! We are so happy to hear that you are loving our billing features!
Amy H.
Posted
Customer service is fantastic and you get to speak to a human! Kind and caring assistance from every representative I have dealt with.
Response from TherapyNotes, LLC· Jun 26, 2020
Amy - Thank you so much for your review! We are so happy to hear that you feel supported by our Success Team!
Morgan K.
Posted
I've been using TherapyNotes for going on 5 years. Any time there has been an issue with the product (as there is with any product) the TherapyNotes team has been quick in both their communication about the issue and resolving the issue itself.
Response from TherapyNotes, LLC· Jun 26, 2020
Morgan - Thank you so much for your honest review! We are happy to hear that you are still loving TherapyNotes!
Kelly C.
Posted
Easy to use software that fits our small practice needs perfectly. The help section is full of helpful information and the staff at TherapyNotes is always available and ready to help. Very knowledgeable team that will stick with you until every question is answered and the willingness to walk you through every step of your problem.
Response from TherapyNotes, LLC· Jun 26, 2020
Kelly - We are so happy to hear that TherapyNotes has been such a help to your practice! We really appreciate your review!
Lisa S.
Posted
Therapy Notes has been easy to use to start up my own business. They are beta-testing an integrated telehealth platform presently. I use their credit card processing software too. The only reason they only get 4 stars (would have been 4.5) is because they do not offer a secure messaging component to allow communication about clinical versus scheduling/payment info. I also have requested that they allow creation of a report clinician's can use for the field "Plan" at the end of Progress Reports. It would be handy to be able to create a pdf of clients to be seen that day, and what we had planned for the time between sessions and this session.
