TherapyNotes, LLCReviews of therapynotes.com

Consistently responsive to questions and support. Have been using TN for several years in my solo practice. Smooth and efficient. Once client data is entered, it takes only seconds to do notes and submit claims.

I have been a TN user for 7 years now; as a clinician, I find it very intuitive. And the customer service is phenomenal. They are prompt and extremely helpful! Additionally, they are responsive to feedback...always interested to hear what changes/additions would be helpful!

Therapy notes customer representative, Jay provided EXCELLENT customer service today. He was very knowledgeable and did real time research to make sure my problem was solved.

I called to ask questions about the forms available on Therapy Notes. I was the 14th person in the phone queue and requested a call back which I received within 30 minutes. The staff person answered all my questions and walked me through how to add a form.

I have reached out multiple times regarding navigating the TherapyNotes platform, and have had fast, detailed responses that have directly addressed my concerns. I would recommend this platform to anyone considering which one to use for their patient care records, and scheduling.

My technician was super helpful, got the problem area identified, led me through how to fix the one identified problem and taught me how to avoid a similar problem in the future. She was also patient and engaging.

Easy to email questions and get responses quickly!

Therapy Notes, LLC has been a lifesaver for my business. Their platforms, services and technology are excellent and constantly improving over time. Their customer service representatives are easily accessible, knowledgeable, and kind. I am grateful to be using this company for my small business.