TherapyNotes, LLCReviews of therapynotes.com

Pleasant person, helpful and patient. Also, easy to understand.

Representative was very knowledgeable and walked me through my concern. I was able to make the changes needed to sign the documentation in a timely fashion. The modifications needed to address and resolve the issues were completed quickly.

Hi I called Therapy notes help enter for some billing issues and really appreciate the help by one of your member Lydia G, I hope this review will help her individually, Thanks.

Not only is this such and amazing service/platform, but the representatives are second to none! I leave every interaction more empowered and knowledgeable and the way they treat the clients is so appreciated!

Amazing customer service

I have been using Therapy Notes since 2017. Therapy Notes continuously makes improvements to ensure they are competitive with what is available in the Electronic Medical Records market. It has been dependable, and the customer service is excellent. It is available 24/7 and each representative I have spoken with seemed happy to stay on the phone with me until every question was answered. I also received a detailed email of what was discussed on each call I made. Saving me time from writing it down myself, and it kept me organized.

I got a new phone and was not thinking about the fact that my token for prescribing controlled substances would be different. My old phone had already been erased and I did not know what to do at 4pm on a Friday. Tilly was absolutely fantastic!! She stayed on the phone with me until it was resolved. She helped me work through redoing the identity proofing and teams meeting to activate my account. She was kind patience throughout the entire process.

wonderful agent!!! So helpful-resolve many problems with patience